Jobs at Filigran

Own the customer lifecycle for Americas customers, including onboarding, adoption, training, renewals, and retention. Build proactive relationships, identify expansion opportunities with Sales, coordinate issue resolution, collaborate with Support, Product, and Engineering, collect customer feedback, and use success metrics to guide engagement strategies. The role is remote in the United States and requires strong technical aptitude in cybersecurity SaaS tools.

Own the full customer lifecycle across EMEA, including onboarding, adoption, training, renewals, and customer engagement. Build proactive customer relationships, identify upsell and cross-sell opportunities, coordinate issue resolution, and collaborate with support, sales, product, and engineering teams. Track success metrics, communicate customer feedback internally, and help customers achieve business value from Filigran’s cybersecurity solutions.

Own Filigran’s Enterprise Data Platform end to end, including ingestion pipelines, dbt-based data modeling, quality testing, observability, governance, and Metabase dashboards. Maintain and troubleshoot Airbyte and Airflow pipelines, develop trusted KPI models, and enable self-service analytics across business teams. Collaborate cross-functionally, improve platform architecture, and independently deliver reliable data products in a remote, async-first environment. Bonus initiatives include AI agents, LLM integrations, semantic layers, and proactive data alerting.

Lead, coach, and develop North American Account Executives while driving enterprise revenue growth. Responsibilities include territory planning, pipeline generation, deal strategy, negotiation, forecasting, MEDDPICC execution, CRM hygiene, strategic deal support, talent recruitment, and sales process improvement. The role partners with Solutions Engineering, Marketing, Customer Success, Product, Engineering, and Partners, and uses AI tools to improve sales productivity. It is a hands-on, remote-first leadership position focused on complex B2B enterprise software sales.

Support customers deploying and operating on‑premise infrastructure for Filigran products: design and sizing, troubleshoot infrastructure issues, run health checks, write architecture documentation, and advise pre‑sales on infrastructure requirements while collaborating with product, solution engineering, and customer success teams.

Filigran is seeking passionate individuals for spontaneous applications in various roles related to engineering, product, sales, marketing, customer success, or operations in the cybersecurity field. Responsibilities include ownership of domain, effective collaboration, and contribution to product improvement.

Lead full‑stack development of OpenGRC: build correlation, verification, and quantification engines. Own end‑to‑end stack (React/TypeScript frontend, Node.js backend, PostgreSQL), define architecture, mentor the squad, and shape product direction for a data‑driven GRC platform integrated with CTI and OpenAEV.

Design and build the XTM One core platform as a Senior Full Stack Engineer using TypeScript and Python. Define architecture for AI integrations, implement visualization flows, logging, and agent configuration, prototype rapidly, engage with the open-source community, and help create development processes and team culture.

Own full enterprise sales cycle across North America, build territory strategy, generate outbound pipeline, close $200K+ ARR deals, leverage AI tools for prospecting, apply MEDDIC, collaborate with Solutions Engineering, Customer Success, Marketing, Product, and Partners to drive long-term customer value.

Manage full customer lifecycle for North American customers—onboarding, adoption, training, renewals—while building proactive relationships, coordinating with support/engineering/product, tracking success metrics, and supporting upsell opportunities.

Own the vision and roadmap for OpenCRQ, driving cyber risk quantification and probabilistic risk workflows. Lead customer discovery, prioritize features, align stakeholders, collaborate with engineering and business, and evaluate ecosystem partnerships. Use AI-driven prototyping to accelerate product discovery and delivery and measure customer and business outcomes.

Lead the integrations roadmap for OpenCTI and OpenAEV, define use cases and functional requirements, collaborate with engineering, customers, and partners to design and ship integration features (SIEM, SOAR, TIPs, CTI feeds, APIs), and drive product management practices across the team.

Lead technical pre-sales for Filigran's open-source platforms (OpenCTI, OpenAEV, XTM One): run demos and workshops, design PoV solutions, deploy and maintain PoVs, advise customers from engineers to C-level, enable handovers to Customer Success, and feed product/engineering with customer insights.