Teams at Filigran

Leads competitive intelligence for the cybersecurity market by researching competitors, evaluating product and market signals, maintaining knowledge bases, producing reports, and delivering strategic recommendations. Partners with Product, Sales, Marketing, Solutions Engineering, and leadership to support positioning, decision-making, and market awareness. Uses AI tools, automation, and analytical workflows to improve intelligence gathering and synthesis in a remote-first environment.

Design, operate, secure, and scale production Kubernetes infrastructure across bare-metal, public cloud, sovereign, regulated, and on-premises environments. Maintain Helm charts, Ansible automation, CI/CD pipelines, observability, incident response, capacity planning, and virtual appliances. Improve platform security and compliance while using AI agents responsibly for infrastructure development and operational workflows. Collaborate remotely with platform, software, product, and support teams, participating in shared on-call rotations.

Own the full customer journey across the Middle East, including onboarding, adoption, training, renewals, relationship management, and customer missions. Partner with Sales on expansion opportunities, coordinate issue resolution with Support, Product, and Engineering, collect feedback, and use success metrics to guide customer strategy. The role requires cybersecurity sector experience, technical aptitude, Arabic and English fluency, and residence in Saudi Arabia.