Jobs at Fidelity Bank

Manage the bank's Compliance Management Program, oversee regulatory policy implementation, perform risk and compliance assessments, lead fair lending, CRA and examination activities, consult on new products and marketing, and train business units to ensure regulatory adherence and risk mitigation.

Provide client-facing support and onboarding for treasury and digital banking products. Act as liaison between customers, operations, sales, and relationship managers; resolve payment and transmission issues; coordinate technical problem resolution; deliver training, create user guides, and support commercial card programs and sales retention efforts.

Frontline help-desk intern supporting online and mobile banking users: troubleshoot login/account/bill pay issues, document and escalate cases, monitor outages, partner with IT and product teams, identify trends, and assist testing of digital platform updates.

Paid 12-week internship supporting the Consumer Banking Division. Assist with data acquisition, cleaning, analysis, visualization, report/dashboard creation, customer behavior analysis, competitor review, and divisional performance and process-improvement projects.

Paid 16-week, part-time internship assisting Account Services with daily procedures, time-sensitive projects, system maintenance, processing incoming mail, and attending meetings.

Design, operate, and modernize enterprise network infrastructure (routing, switching, wireless, WAN). Lead voice/video/collaboration implementations, drive cloud connectivity and zero-trust initiatives, monitor and troubleshoot performance with telemetry and packet analysis, partner with security, mentor junior engineers, manage vendor projects, maintain network documentation, and participate in on-call rotations for incident leadership.

Responsible for managing a sales territory for commercial cards, identifying opportunities, conducting sales calls, and partnering with other departments to meet client needs.

Manage sales territory to identify new commercial card opportunities, perform sales calls, onboard clients, and support bank departments with card products.

Manage full-service banking relationships for affluent clients, perform account reviews and openings, coordinate treasury contract delivery and onsite product training, support sales calls and special projects, and troubleshoot customer and employee issues.