Jobs at Fellow (fellowproducts.com)

Develop, maintain, and optimize embedded firmware, drivers, UI firmware, and IoT platform capabilities. Investigate field and production issues, support new-device development through release, improve automated testing and development tools, and collaborate with hardware, mobile, backend, QA, product, and manufacturing teams. Provide onsite factory bring-up, debugging, validation, and production support in Guangdong and other required locations.

Serve as the hands-on technical leader for connected-product firmware. Define system architecture, develop and debug production embedded C/C++ software on RTOS platforms, lead device-to-cloud and mobile integration, and own OTA releases, reliability, security, compliance, and field support. Partner across hardware, backend, mobile, QA, operations, and suppliers while mentoring engineers and improving development processes.

Manage electro-mechanical product programs from concept through mass production. Coordinate engineering, product, quality, manufacturing, operations, marketing, and external partners; oversee schedules, budgets, resources, technical requirements, testing, regulatory compliance, risks, changes, and quality. Lead corrective actions, communicate status to stakeholders and executives, track KPIs, and conduct post-project reviews.

Leads Fellow’s global direct-to-consumer and e-commerce business, owning performance reporting, forecasting, P&L analysis, growth marketing, paid media, lifecycle retention, digital product direction, analytics, vendor management, and team development. Partners cross-functionally with Finance, Brand, Marketing, Product, and Operations while managing agencies and optimizing customer acquisition, retention, cohort behavior, LTV, and channel growth using BigQuery, Amplitude, Looker, Shopify, and AI-enabled workflows.

Lead integrated marketing strategy, executing multi-channel campaigns, managing influencer marketing and PR, ensuring cohesive messaging and performance optimization. Oversee budget, team management, and cross-functional collaboration to drive brand awareness and business impact.

The VP of Software at Fellow will lead and scale the software engineering organization, set the technical direction for embedded and cloud systems, and ensure high-quality product delivery and development processes.

Lead and execute Fellow's creative vision across campaigns, digital, retail, packaging, and content. Manage and grow an in-house creative team, champion AI and automation, optimize workflows and budgets, and translate brand strategy into high-quality, on-brand creative work that scales internal content production.

Oversee supplier and factory quality systems for electrical consumer products across the product development and manufacturing lifecycle. Responsibilities include supplier qualification and audits, quality planning, NPI design reviews, risk assessments, reliability testing, issue resolution, CTQ implementation, process improvement, scorecard management, and PCN coordination. The role requires extensive manufacturing quality experience, strong knowledge of core quality tools, contract manufacturer relationship management, frequent supplier-site travel, and independent leadership across multiple product categories.

Oversee global product compliance across the full lifecycle (safety, EMC, certification) for China, EU, UK, US and APAC markets. Lead regulatory research, NPI compliance reviews, test planning, third-party lab coordination, supplier file verification, incident remediation, and maintaining compliance documentation to enable market access and mitigate production risks.