Jobs at Fello (fello.ai)

The Solution Expert will manage customer onboarding, provide support, collaborate with teams, and innovate AI-driven solutions to enhance experiences.

As a Sales Development Representative at Fello, you'll generate qualified leads, schedule meetings, and contribute to the sales pipeline through outbound calls and outreach.

The role involves designing customer success strategies, driving adoption of AI features, managing onboarding, analyzing user data, and collaborating cross-functionally to improve customer experience.

The Senior Manager of Scaled Customer Success will define and execute customer success strategies, build and lead a team, and improve retention and revenue through analytics and automation.

Build and deploy autonomous AI agents and internal copilots that research, enrich, reason, and execute GTM workflows. Implement RAG with embeddings and vector DBs, integrate agents with HubSpot and internal systems, automate data pipelines and scraping, and own agent systems end-to-end from prototype to production.

The Social Media Content Coordinator will film, edit, publish content, and manage social engagement, collaborating closely with various teams to enhance Fello's online presence.

As a Sales Account Executive, you will drive lead generation, engage potential customers, and manage a sales pipeline for a B2B SaaS platform in real estate. You will utilize your sales expertise to conduct product demonstrations and collaborate with teams to optimize strategies and enhance customer success.

As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.

As a Senior Technical Writer at Fello, you will manage the knowledge base, collaborate across teams, create clear documentation, and optimize content for AI.