Jobs at Fedcap Apex Acquisition LLC

Provide individualized career coaching, develop ATS-compliant resumes and Career Plans, conduct assessments, prepare participants for interviews, collaborate with Job Developers for placements, maintain case documentation in Fedcap CARES and SEAMS, and support participant progress toward employment.

Deliver one-to-one, face-to-face employability support under the DWP Restart Scheme. Manage a caseload, set SMART action plans, meet targets and KPIs, build confidence and skills, signpost to services, and collaborate with partners to overcome complex barriers to sustainable employment.

Lead and manage a regional Employer Solutions team to build employer relationships, deliver tailored workforce solutions, meet contractual and financial targets, use performance data to drive improvements, and ensure high-quality, compliant service delivery across Lancashire and Cheshire.

Provide administrative and operational support to the Manager of Operations and Senior Director, including payroll and timesheet entry, billing preparation, calendar and meeting coordination, vendor and partner communication, data tracking and reporting, job requisition management via ADP RM, and general office duties to ensure smooth site operations and stakeholder communication.

Lead corporate operations including compliance, procurement, facilities, onboarding, and administrative services. Oversee operational planning, SharePoint and digital resources, staff supervision, referral and mailbox workflows, and vendor/ stakeholder relationships. Drive continuous improvement, internal controls, and timely, accurate service delivery across Fedcap Canada and its Service Provider network.

Oversee day-to-day program operations including timekeeping, client flow, scheduling, supplies, facilities, billing, and reception. Supervise and coach Operations Team, set measurable goals, ensure regulatory compliance, manage outreach and client engagement, maintain documentation and reporting, coordinate IT and facilities, and implement process improvements to meet performance targets.

Manage a caseload (~50) of TANF participants, provide coaching and re-engagement, coordinate with providers, document activities in ECM, verify timesheets/paystubs to meet WPR, support job readiness, placements and retention, and report outcomes to DHS.

Process and review contract claims, maintain accurate financial and customer records, resolve claim issues with employers and stakeholders, support finance team administration, and ensure compliance with procedures and service standards.

Provide case management for TANF participants: carry ~50-person caseload, conduct weekly coaching and outreach, develop/amend Detailed Individual Responsibility Plans, coordinate with providers, document activities in ECM, verify timesheets/paystubs to achieve work participation targets, track placements and retention, and report milestones to DHS.

Lead one or two Opportunity Centers delivering TANF ASPIRE career services: manage daily operations, supervise 6–20 staff, conduct data-driven performance reviews, audit cases for compliance, hire and coach staff, build community partnerships, and ensure participant employment outcomes and program improvement.

Provide one-on-one career coaching and case management to program participants, develop individualized career plans, connect clients to support services, create resumes and employment materials, document interactions, and coordinate with team members to help participants secure employment.

Paid internship providing hands-on experience across program administration, customer service, operations, facilities support, and community engagement. Interns assist with data entry, filing, event setup, inventory, participant support, and attend professional development and job-shadowing opportunities while building workplace skills.

Provide front-line participant support in an Opportunity/Participant Success Center: schedule welcome meetings, process support service requests, run FedcapCARES reports, document case notes, perform daily audits, communicate with funders, send reminders, and uphold program policies to help participants achieve employment and self-sufficiency goals.

Manage a caseload of participants facing employment barriers, develop individualized career plans, provide mentoring and referrals to services, create resumes/cover letters, document interactions, and coordinate with team members to support job placement and retention.

Provide individualized career advising and case management for a caseload of participants, develop career plans, connect clients to support services, create resumes and employment materials, maintain documentation, and coordinate with team members to support job placement and self-sufficiency.

Validate jobseeker supports and performance milestone submissions to ensure funder and regulatory compliance. Maintain accurate, audit-ready records, submit transactional data on time, resolve discrepancies with stakeholders, assist reporting and performance analysis, and support process improvements and policy implementation.

Engage local employers to source and fill sustainable job opportunities, match and prepare candidates, deliver recruitment and business-development activities, meet performance targets, and coach small groups to improve employability and interview readiness.

Lead strategy, operations, and performance for Fedcap's Wraparound Services portfolio. Oversee staff, volunteers, partners, budgets, contracts, reporting, and compliance. Drive program growth, data-driven performance management, training, and partner development to meet contractual outcomes and scale services.

Facilitate life skills, financial empowerment, and work readiness training for participants. Develop and update curriculum and lesson plans, lead in-person and virtual groups, track attendance, collaborate with vocational staff and job developers, and support referrals of job-ready participants.

Lead the organisation's financial strategy and stewardship, support growth through planning, forecasting and commercial finance, manage audits, tax, treasury and cash flow, develop a high-performing finance team, drive finance transformation and reporting, and provide decision-ready analysis for senior leaders, board and committees.