Jobs at FDB

Author and review clinical/dosing content, perform data entry and analysis, verify data changes, support customers, follow editorial policies, contribute to process improvement, and occasionally travel for meetings.

Own the end-to-end renewal lifecycle for assigned accounts to maximize retention and minimize churn. Drive proactive engagement 90-180 days before expiration, manage approvals and contract administration, maintain accurate CRM and forecasts, identify and mitigate renewal risk, analyze trends for retention opportunities, and collaborate with Sales, Customer Success, Legal, Finance, and RevOps. Use AI-enabled tools to automate workflows and validate contract insights.

Process and maintain pharmaceutical product data for the healthcare knowledge base: review manufacturer submissions, enter coded/uncoded data, resolve discrepancies, perform basic research and quality checks, collaborate with stakeholders, and support editorial standards and process improvements.

Lead go-to-market strategy and marketing programs for healthcare IT products. Own positioning, launches, ABM and AI-driven demand generation, content and sales enablement. Drive market intelligence, campaign measurement, and cross-functional alignment with product, sales, and customer teams to increase adoption and revenue.

Own product strategy, roadmaps, and lifecycle for pharmacy informatics and healthcare data solutions. Translate customer and market needs into requirements, partner with engineering and cross-functional teams to deliver and launch products, support go-to-market and adoption, and continuously optimize products using data and stakeholder feedback. Engage health system pharmacists and informaticists to ensure product-market fit.

Serve as a technical thought partner to Product and Engineering, assessing architectural feasibility, platform scalability, integration strategy, technical risk, and build-vs-buy decisions. Define platform standards, API strategies, and modernization tradeoffs; lead due diligence for third-party platforms; evaluate emerging technologies (including GenAI); and produce executive-ready recommendations that align product strategy with engineering execution.

Research and interpret pharmaceutical sources to maintain and update a drug knowledgebase, perform and verify data entry, review daily audits/reports, support process improvements and AI-assisted tools, respond to customer inquiries, and mentor interns under general supervision.

Own and optimize marketing operations and automation workflows across platforms, manage data operations and list processing, support email, landing page, and paid media execution, build dashboards and reports, experiment with AI-driven marketing tools, and document scalable processes and best practices to improve efficiency and campaign performance.

Design, build, deploy, and support EHR integrations across Epic, Meditech, and Oracle Cerner using HL7 v2 and FHIR R4. Implement SMART on FHIR/OAuth2 flows, REST/SOAP APIs, middleware mappings, monitoring, and production support. Lead end-to-end integration delivery, create documentation and runbooks, ensure security/HIPAA compliance, mentor engineers, and apply AI-assisted tooling and spec-driven development to improve delivery and reliability.

Coordinate daily office operations for the South San Francisco location: manage front desk, visitors, mail, inventory, room scheduling, event catering, and basic video-conference troubleshooting. Provide administrative support to executive leadership (calendaring, travel, expense reports), assist teams with clerical and onboarding logistics, and help maintain a professional, mission-ready workplace.