Jobs at Fastmarkets

Collects and assesses steel pricing data for Latin American and American markets, following company methodology and IOSCO principles. Writes market commentaries, breaking news, and analytical content; develops industry contacts; supports commodity market coverage; and participates in events, webinars, networking, and market engagement initiatives. The role requires strong English, Spanish, and Portuguese communication skills, knowledge of steel and commodities, numerical and spreadsheet ability, curiosity, initiative, and strong networking skills.

Drive new-logo acquisition while managing and growing key accounts. Responsibilities include prospecting, consultative selling, renewals, retention, upselling, cross-selling, account planning, commercial negotiations, pipeline management, forecasting, and CRM administration. The role engages senior procurement, supply chain, sustainability, category management, and operations stakeholders while collaborating with internal product, editorial, pricing, and marketing teams.

Own industry products end to end, from customer discovery and proposition development through launch, adoption, renewal, and growth. Conduct market and customer research, shape product strategy and roadmaps, support go-to-market execution, collaborate with sales, marketing, editorial, engineering, data, design, and customer success teams, and measure usage, retention, and incremental ARR. Use commercial and product insights to identify opportunities and improve outcomes.

Own the full 360-degree B2B sales cycle for acquiring new metals-market customers across the Americas. Responsibilities include outbound prospecting, inbound lead conversion, strategic pipeline development, consultative selling, multi-stakeholder engagement, event networking, forecasting, and closing subscription or information-service deals. The role requires disciplined Salesforce usage, metrics-driven execution, collaboration with marketing and product teams, and achievement of monthly and quarterly revenue targets.

Supports budgeting, forecasting, board reporting, variance analysis, financial modeling, and business partnering for Legal, Risk & Compliance, Regional Operations, and Procurement. The role delivers financial insights, scenario modeling, process automation, data-quality controls, and recommendations to senior stakeholders. It also maintains reporting systems, supports audit and compliance requirements, and improves finance processes using tools including NetSuite, Anaplan, Power BI, Salesforce, and Snowflake.

Manage a global portfolio of SME accounts, supporting renewals, retention, upselling, cross-selling, pricing negotiations, and revenue growth. Qualify and prioritize inbound leads, conduct consultative discovery, position relevant products, manage pipeline activity and SLAs, and convert prospects into new customers through onboarding and adoption. The role requires strong communication, negotiation, organization, customer focus, and the ability to work effectively in a fast-paced, high-volume team environment.

Leads bespoke consulting engagements across steel and steel raw material markets, from scoping through delivery. Conducts market research, supply-demand analysis, forecasting, and due diligence; develops client reports, recommendations, presentations, and workshops. Manages client relationships, project scope, budgets, timelines, analysts, and sector experts. Supports proposal development, business development, industry networking, and improvements to Fastmarkets’ data and subscription products.

Design, build, and maintain secure Azure cloud infrastructure using Terraform, GitHub Actions, Docker, Kubernetes, and GitOps practices. The role involves modernizing CI/CD systems, deploying applications to AKS, implementing secure Azure integrations, managing identity and access controls, supporting zero-trust initiatives, troubleshooting production systems, and creating reusable documentation, infrastructure patterns, and deployment tooling.

Leads Fastmarkets’ customer lifecycle marketing strategy, marketing automation roadmap, and AI enablement program. Owns customer journeys, segmentation, retention, adoption, attribution, deliverability, consent, and marketing technology governance. Builds Marketo and Salesforce workflows, integrations, AI agents, and automations while managing cross-functional transformation. Leads email marketing staff, develops governance and reporting standards, and partners with Marketing, Sales, Product, Data, Technology, and Legal teams to improve customer engagement and commercial performance.

Own and optimize Fastmarkets’ Marketo environment, building automated lifecycle journeys, nurture programs, triggered campaigns, segmentation, personalization, and lead-management processes. Manage Marketo-Salesforce integration, data quality, campaign governance, testing, measurement, and conversion optimization. Partner with Marketing, Sales, Commercial Operations, Product, Data, Technology, and external vendors to improve customer engagement and explore AI-enabled automation.

Designs, builds, and ships production AI applications, including agentic systems, LLM workflows, semantic data models, RAG capabilities, and natural-language data tools. Develops full-stack solutions with Python backends and React/Next.js frontends, integrates Snowflake and cloud services, and implements data pipelines, observability, evaluation, testing, CI/CD, and infrastructure automation. Collaborates with data, product, infrastructure, and commercial teams to deliver reliable AI features and measurable business value.

Produces commodity price assessments, indices, market commentary, breaking news, features, and analysis across metals markets. The role requires applying PRA methodologies and IOSCO principles, exercising judgment in opaque markets, maintaining industry contacts, peer reviewing prices, supporting price launches, presenting at events, and mentoring colleagues. It also involves leading specification reviews, market consultations, editorial projects, and collaborative pricing processes while ensuring accurate, timely, and authoritative reporting.

Supports integrated marketing campaigns for Fastmarkets events by executing email, social media, PR, website, and community marketing activities. Coordinates media partner outreach, maintains audience and campaign data, conducts competitor research, and prepares registration and performance reports. The role works closely with the Marketing Manager and cross-functional teams to improve audience reach, engagement, targeting, and delegate bookings.

Leads the global customer onboarding, activation, training, enablement, and adoption function. The role develops scalable customer journeys, standardizes processes, manages adoption analytics and risk interventions, drives automation and AI-enabled workflows, and partners across Sales, Customer Success, Product, Marketing, Technology, and Operations. It also leads a distributed team, improves lifecycle data and tooling, supports retention and expansion, and measures customer adoption, usage, satisfaction, and time-to-value outcomes.

Leads end-to-end B2B customer onboarding, including account setup, user provisioning, entitlements, integrations, training, and early adoption. Partners with Sales, Product, Customer Success, Client Services, and Operations to deliver consistent onboarding experiences. Tracks activation, time-to-value, adoption, satisfaction, and SLA metrics; identifies risks and improvement opportunities; creates scalable self-service materials; and supports automation, analytics, and AI-enabled process improvements.

Own solution architecture and technical strategy across Product Engineering, establishing scalable, resilient, secure design standards and governance. Lead architecture for major multi-team programs, coordinate engineering, data, cloud, product, and external partners, and champion AI-enabled development practices. Define a technical specialist career pathway while guiding AI and GenAI capabilities from prototype to reliable production, including agentic systems and retrieval-augmented generation.

Develop and maintain scalable, secure software for Fastmarkets’ digital commodities platform, with a focus on search functionality. Implement new features, apply sound engineering principles, write automated tests, review code, maintain documentation, support existing systems, and collaborate with engineers, product managers, business analysts, cloud engineering, and SRE teams. Use .NET, GraphDB, Elasticsearch, Azure, distributed systems, and AI-assisted development tools.

Provide L2 on-site and regional deskside support for Windows/macOS devices, Microsoft 365 and AV conferencing. Manage device provisioning, stock, ticket triage/escalation, basic network troubleshooting, printer/peripheral support, and documentation while ensuring strong customer communication and adherence to security and ITIL processes.

Lead and line-manage a small Cloud Engineering team while owning a technical workstream. Ensure delivery health, set engineering standards, mentor engineers, apply Azure and DevOps practises (CI/CD, IaC, automation), and represent the team to stakeholders to communicate risks and progress.

Lead and scale a US-based forest products consultancy practice across pulp, paper and packaging. Win and deliver strategic advisory projects, manage teams and project resources, drive sales and revenue, build client relationships and thought leadership, establish scalable delivery frameworks, and represent the business externally.