Jobs at Fastmarkets

Lead and optimize multi-channel growth marketing programs across paid search, social, content syndication, ABM, retargeting, and email. Manage marketing technology, budgets, agencies, attribution, reporting, and performance dashboards to drive pipeline, revenue, acquisition, and retention. Partner with product marketing, campaigns, sales, analytics, and operations teams on audience targeting, campaign execution, conversion optimization, and growth strategy across international markets.

Leads B2B events marketing for the Chinese domestic market, focusing on delegate acquisition, sponsorship and exhibitor lead generation, and brand growth. Develops and optimizes multi-channel campaigns across email, digital advertising, social media, websites, content, WeChat, and WeCom. Tracks campaign KPIs, conversion, ROI, budgets, and revenue impact while collaborating with sales, production, operations, and marketing teams.

Supports the daily administration of a commodity trading and price discovery platform, including user access, static data, incident tickets, onboarding documentation, KYC/AML coordination, billing, invoicing, CRM maintenance, participant communications, reporting, and governance materials. Also performs data quality checks, supports surveillance monitoring and rulebook maintenance, and provides administrative assistance to the Market Development team.

Own solution architecture and technical strategy across Product Engineering, setting standards for scalable, resilient, secure systems. Provide architectural leadership for major multi-team programs, govern third-party implementations, and align engineering, data, AI, cloud, and product teams. Co-lead AI-enabled product development lifecycle practices, including agentic systems and RAG solutions, while establishing a technical specialist career pathway.

Supports pricing governance, compliance, data integrity, and operational excellence for commodity price-reporting workflows. The role maintains pricing tools and procedures, identifies compliance risks, investigates data discrepancies, improves processes through automation and system enhancements, supports documentation and training, and collaborates with editorial, technology, data, compliance, product, analytics, and marketing teams.

Owns month-end revenue accounting and reporting, including IFRS 15 recognition, balance sheet reconciliations, bad debt provisions, variance analysis, and audit support. The role also designs process improvements, analyzes large datasets, resolves data-quality issues, and prepares revenue reports. Experience with recurring subscription revenue, foreign exchange, deferred and accrued revenue, external audits, and financial systems is required.

Reports on base metals markets in Shanghai by producing price assessments, market commentary, breaking news, interviews, and in-depth features. The role involves building industry contacts, attending events, peer-reviewing prices, supporting colleagues, collaborating with internal teams, and addressing IOSCO compliance requirements. Strong English and Mandarin communication, networking, numerical, spreadsheet, editorial, and business-travel abilities are required.

Processes new and renewal sales orders, activations, fulfillment, cancellations, and modifications across CRM and fulfillment systems. Validates contracts, maintains data integrity, audits exchange data, updates accounts and opportunities, resolves discrepancies, supports sales and finance teams, and maintains service-level agreements. The role requires strong Salesforce and Microsoft Office skills, attention to detail, troubleshooting ability, effective communication, and the ability to manage competing priorities.

Produce weekly price assessments, market commentary, news, and analysis for North American softwood publications and dashboards. Maintain industry data sources and contacts, apply published methodologies and IOSCO principles, edit copy, peer review assessments, and meet frequent deadlines. Represent Fastmarkets at conferences and events through industry outreach and speaking engagements. The role requires strong writing, editing, interviewing, numerical, and data interpretation skills, plus proficiency with Microsoft Office and Excel.

Prepare monthly management accounts, P&L accounts, accruals, prepayments, revenue reconciliations, balance sheet reconciliations, journals, and risk-and-opportunity schedules. Ensure accurate financial reporting, support Commercial Finance and Group Finance teams, communicate promptly with stakeholders, and provide audit schedules and samples. The role also contributes to process improvement and requires strong attention to detail, deadline management, communication, and professional accounting judgment.

Develop and maintain scalable, secure software for Fastmarkets’ digital commodities platform, with a focus on search functionality. Implement new features, apply sound engineering principles, write automated tests, review code, maintain documentation, support existing systems, and collaborate with engineers, product managers, business analysts, cloud engineering, and SRE teams. Use .NET, GraphDB, Elasticsearch, Azure, distributed systems, and AI-assisted development tools.

Provide L2 on-site and regional deskside support for Windows/macOS devices, Microsoft 365 and AV conferencing. Manage device provisioning, stock, ticket triage/escalation, basic network troubleshooting, printer/peripheral support, and documentation while ensuring strong customer communication and adherence to security and ITIL processes.

Lead and line-manage a small Cloud Engineering team while owning a technical workstream. Ensure delivery health, set engineering standards, mentor engineers, apply Azure and DevOps practises (CI/CD, IaC, automation), and represent the team to stakeholders to communicate risks and progress.

Lead and scale a US-based forest products consultancy practice across pulp, paper and packaging. Win and deliver strategic advisory projects, manage teams and project resources, drive sales and revenue, build client relationships and thought leadership, establish scalable delivery frameworks, and represent the business externally.

Lead and scale Fastmarkets' forest products consultancy in North America and globally. Win, deliver, and manage strategic advisory engagements across pulp, paper, and packaging; build a high-performing team; establish scalable delivery processes; drive sales, revenue, and client relationships; develop market insights and represent the business externally.

Lead and scale Fastmarkets' forest products consultancy in North America and globally. Win and deliver strategic advisory projects across pulp, paper and packaging; build and manage a high-performing team; drive sales, revenue and client relationships; develop scalable methodologies, market insights, and thought leadership; represent the business externally and integrate consultancy offerings with PRA products.

Lead and scale Fastmarkets' forest products consultancy in North America: win and deliver strategic advisory projects across pulp, paper and packaging; build and manage a high-performing team; establish scalable delivery frameworks; drive sales, revenue and client relationships; produce market insights and thought leadership; project manage engagements and collaborate with global analysts and commercial teams.

Own Salesforce CRM support for global users, resolving tickets, maintaining data quality, and configuring incremental platform enhancements. Support testing, training, stakeholder communication, technical-debt management, and CRM project delivery. The role administers Salesforce Sales Cloud, Service Cloud, CPQ, and related applications while optimizing workflows and customer data processes across Sales, Marketing, Customer Success, Client Services, and Operations.

Design, build, and maintain scalable data pipelines and dbt transformations using Snowflake, Python, and SQL. Develop data models for reporting, analytics, and data science; implement automated quality checks, monitoring, alerting, and exception handling. Orchestrate workflows with Dagster, manage CI/CD through GitHub Actions and Kubernetes, and support RBAC and DataOps practices. Collaborate with technology, analytics, editorial, pricing, product, and commercial teams while applying AI-assisted development tools.

Gather and verify metals recycling pricing data, set price assessments per methodology and IOSCO principles, write market commentary and news, expand and manage industry contacts, peer-review pricing, provide coverage for colleagues, engage markets through events and presentations, and handle market inquiries.