Jobs at Faro Health Inc.

Owns day-to-day San Diego workplace operations, including facilities, vendors, supplies, access, visitors, events, employee programs, onboarding, and offboarding coordination. Improves recurring processes through systems, AI, and automation; manages cross-functional projects; and provides a thoughtful, reliable employee experience in a predominantly onsite environment.

Own the strategy, roadmap, and execution for a major product area supporting clinical development workflows. Lead customer discovery, AI product development, product analytics, prioritization, delivery, and adoption. Partner with Engineering, Data Science, Design, clinical experts, customers, and executives to deliver transparent, measurable AI-enabled capabilities using structured data, LLMs, retrieval systems, and automation. Mentor associate product managers and influence cross-functional teams without direct authority.

Own the platform and integration strategy for a clinical trial software platform. Translate customer and partner requirements into technical specifications, define integration roadmaps, design and validate solutions, and lead integrations through launch. Establish platform standards, evaluate ecosystem opportunities, measure performance and adoption, and ensure interoperability, reliability, security, and regulatory compliance across clinical systems.

Leads complex ecosystem, innovation, and customer transformation programs for pharmaceutical and life sciences organizations. Advises executive and technical stakeholders on data, analytics, clinical workflows, integrations, AI, and operating models. Translates business objectives into actionable strategies, coordinates cross-functional teams, guides change and adoption, manages ambiguous initiatives from conception through measurable outcomes, and develops repeatable frameworks for customer strategy programs.

Lead and build Faro’s solutions consulting function for an AI-powered life sciences platform. Partner with sales on discovery, tailored demonstrations, RFI responses, evaluations, proposals, account strategy, and ROI business cases. Build presales playbooks, reusable collateral, and demo environments while translating clinical and technical needs for enterprise stakeholders. Support integration, security, and compliance reviews, develop client champions, and relay customer feedback to product and marketing teams.

Develop and deliver scalable, distributed SaaS features for a clinical-trial software platform. Responsibilities include architecture and hands-on development, engineering best practices, technology innovation, cross-service and AI-powered feature integration, real-time systems, customer-focused product delivery, and mentoring software engineers. The role collaborates closely with a fast-moving team and contributes to the product roadmap.