The Farmer's Dog Offices

Leads the creation and scaling of an Employee Relations Center of Excellence. Oversees complex investigations, mediation, conflict resolution, ER policies, training, and employee experience initiatives for salaried and hourly teams. Partners with HRBPs, Legal, leadership, and other functions to resolve sensitive matters, improve manager capability, identify ER trends, and build scalable programs. The role requires approximately 10% travel and in-office work four to five days per week.

Own complex, cross-functional operations projects from concept through completion, including product launches, ingredient changes, capacity optimization, cost reduction, and process improvements. Lead operational readiness, risk mitigation, prioritization, business case development, performance analysis, executive reporting, and continuous improvement across supply chain and fulfillment functions. Partner with Planning, Procurement, Technical Operations, Commercialization, Nutrition, Innovation, Marketing, and FP&A to improve efficiency, quality, delivery, and gross margin.

Owns the implementation, configuration, integration, and optimization of NetSuite, Coupa, retail, marketplace, and financial systems. Responsibilities include maintaining dashboards and reports, building API and workflow automations, managing data integrity, supporting order-to-cash architecture, coordinating system projects and upgrades, documenting processes, and training business users. Partners with engineering, finance, and operations to deliver scalable technical solutions.