Jobs at fanvue

Lead and build Fanvue's creative function: define brand identity and voice, concept and art-direct multi-channel campaigns, own narrative and PR, produce performance-driven creative, run owned channels, hire and lead a multidisciplinary team, and direct agency vs in-house work while using AI tools to accelerate creative output.

The Staff Software Engineer will lead technical initiatives for platform scalability and reliability, design AI infrastructure, mentor engineers, and contribute to architectural decisions in a rapidly growing environment.

We're looking for a Software Engineer to deliver AI-powered features using our TypeScript/Node.js stack, collaborate with teams, and grow in a high-agency environment.

Provide empathetic, timely support to creators and fans via live chat and email. Troubleshoot payments, content, and platform issues, escalate complex cases, flag bugs and feedback, and contribute to help documentation while working assigned remote shifts across time zones.

Lead payments analytics and optimisation across a multi-acquirer stack: diagnose declines, build routing and retry logic, map per-transaction COGS, own reconciliation, improve renewal auths, monitor KPIs, and translate findings into action to increase revenue and reduce costs.

Manage retention and revenue for a pooled book of 500+ creators using data-driven playbooks, automated lifecycle workflows, and targeted interventions. Build and iterate health scoring, automations, and re-engagement campaigns; monitor cohort metrics and run weekly risk and contraction reviews. Partner cross-functionally to close feedback loops and provide reactive support when issues arise.

Lead and own Fanvue's full growth function end-to-end: acquisition, product-led growth, retention, and monetisation. Build and run paid and organic channel portfolios, multi-touch attribution, P&L, experimentation infrastructure, dashboards, and cross-functional operating models. Scale growth org and drive US expansion to grow combined GMV toward a $250M+ run-rate within 12 months.