Teams at Family Support Services

Manage Interstate Compact and Out of County Supervision caseloads involving children and families. Conduct home visits and assessments, recommend placements, coordinate services, support caregivers, prepare case documentation, participate in court and staffing meetings, respond to crises, and maintain compliance with child welfare standards. The role requires collaboration with case management teams, community partners, and families, along with occasional evening availability and participation in an on-call rotation.

Lead and coordinate training activities, develop curriculum and multimedia (Captivate, e-learning), deliver and evaluate child welfare training (including FSFN), coach staff, ensure compliance with Florida statutes and contract measures, and maintain training records and assessment of trainee competency.

Manage FSFN and Mindshare user accounts, perform quarterly audits and full caseload reassignments, merge duplicate cases/providers, generate and disseminate FSFN reports, and maintain accurate access and records for child welfare cases.