Jobs at Faire

Verify small businesses using social media, geolocation, and requested documentation; support risk policies and tools; monitor credit exposure through account balances and credit limits; and collaborate with Sales and Support to improve communication and customer experience. The role requires analytical judgment, pattern recognition, customer communication, conflict resolution, and flexibility for occasional monthly weekend work.

Own and improve Faire’s legal technology and contracting operations. Configure and administer Ironclad, redesign contract workflows, develop contract data foundations, track performance metrics, and lead AI and automation initiatives. Partner with Procurement, GTM, Marketing, Legal, Finance, Sales, Product, and Engineering to deliver self-service tools, training, dashboards, and process improvements. Manage high-impact legal programs from scoping through execution while supporting broader legal operations.

Lead engineering teams responsible for core marketplace customer experiences. Translate customer needs into technical priorities, oversee production health, guide architecture and code development, improve infrastructure and tooling, and partner with product and design on strategy and roadmaps. The role includes team management, sprint planning, process and organizational decisions, operational efficiency improvements, and accelerating AI adoption across software development and system quality.

Lead the AI/ML vision and roadmap for retailer acquisition and paid marketing. Build models for spend allocation, bidding, lifetime value prediction, SEO and content opportunities, audience targeting, and landing-page optimization. Lead experiments measuring channel incrementality, translate models into growth decisions, and mentor Applied AI/ML Scientists and Analytics Engineers. Partner with marketing, product, engineering, and finance to drive measurable acquisition outcomes.

Leads the vision, roadmap, and end-to-end design of Faire’s financial products, including payment terms, payment methods, and brand financing. Partners with product, engineering, data science, finance, risk, legal, and marketing teams to simplify complex financial experiences, drive customer and business outcomes, prototype new solutions, and mentor designers.

Support multiple senior leaders by managing calendars across time zones, coordinating team operating rhythms, organizing events and onsites, facilitating communication, documenting meetings, tracking deliverables, and preparing leaders for meetings and projects. The role requires strong discretion, organization, prioritization, responsiveness, and collaboration in a fast-paced environment, with occasional work outside normal office hours.

Develop and execute SEO and AEO content strategies across blogs, landing pages, transactional pages, YouTube, and other owned channels. Conduct keyword, competitive, and search-intent research; create and optimize content; analyze organic performance, conversions, AI visibility, and citations; and improve internal linking and on-page SEO. Build AI-powered workflows to scale content operations while maintaining quality, and collaborate with Brand, Social, Product, Community, and Engineering teams.

Own the strategy and roadmap for Faire’s brand success products. Build systems that score brand performance, identify high-value personalized actions, trigger contextual nudges, and consolidate growth guidance. Partner with product, Success, Marketing, and Sales teams to improve adoption through coordinated product and human-led experiences. Define metrics, prioritize opportunities, conduct experiments, and drive measurable value for brands.

Own the vision and strategy for Faire’s mobile app and core buying-journey components, including product and brand tiles, grids, filters, and navigation. Define experience metrics, ensure consistency across teams and surfaces, and partner with design, engineering, and product leaders to scale cohesive marketplace experiences. Represent the strategy to senior leadership and serve as the subject matter expert for owned components.

Manage international paid search campaigns across Google and Microsoft, optimizing country-level performance against KPIs. Analyze marketing metrics, diagnose regional performance, develop localization and experimentation strategies, and oversee testing of ad copy, landing pages, keywords, and bids. Partner with international marketing teams to identify growth opportunities and use AI, APIs, and automation to improve campaign efficiency and reporting.

Own product marketing strategy for an 18-week engagement, including positioning, messaging, end-to-end go-to-market, launch, adoption, lifecycle communications, sales enablement, customer research, measurement, and ROI. Influence product roadmaps and senior stakeholders, develop cross-product narratives, introduce new approaches, use AI tools, and mentor other product marketers while adapting scope to evolving business priorities.

Leads forecasting, business intelligence, and go-to-market strategy for new product GMV and out-of-stock performance. Owns key business metrics, conducts complex analyses, develops strategic recommendations, and presents insights to leadership. Partners with Product, Revenue, Data Science, Sales, Marketing, and other teams on cross-functional initiatives, operational processes, and growth strategies.

Leads Faire’s Analytics Platform team, managing eight engineers and setting technical strategy for data warehousing, ETL/ELT pipelines, foundational datasets, BI tooling, governance, reliability, and cost efficiency. The role requires hands-on technical leadership, production issue management, AI-powered analytics tooling, cross-functional partnership, vendor management, and talent development. The manager will build scalable, trustworthy data systems used across engineering, data science, finance, product, and analytics.

Leads strategy and execution for Faire’s European and international business, owning high-impact initiatives, OKR attainment, forecasting, performance monitoring, and operational improvements. Manages and coaches Strategy & Operations team members while partnering with Product, Operations, Revenue, Data Science, and senior leadership. Uses analytics, customer insights, SQL, and opportunity sizing to prioritize go-to-market and product investments and drive retailer lifetime value.

Own the strategy, roadmap, and financial performance of Faire’s incentives programs, including Insider, seasonal sales, and spend challenges. Build unified benefits experiences and targeting capabilities, optimize incentive returns through unit economics and P&L management, and partner with Finance, Legal, Data Science, Design, and Engineering. Lead cross-functional execution, communicate with executives, and deliver customer-focused products for retailers and brands.

Manage a portfolio of approximately 250 brands, building relationships and coaching customers on Faire’s platform, products, programs, and events. Drive adoption, retention, revenue, upselling, and retailer acquisition through tailored strategies. Analyze data and performance metrics, communicate product updates, gather customer feedback, and collaborate cross-functionally to improve brand success and achieve quota-based goals.

Serves as the primary UK HR Business Partner, advising senior leaders on talent management, performance, employee relations, organisational design, workforce strategy, culture, change, and UK HR operations. Leads strategic HR projects, cross-functional initiatives, manager enablement, process improvements, and AI or HR technology innovation. Uses people data to inform decisions, ensures HR governance and compliance, and supports international teams across multiple time zones.

Own the full sales cycle for acquiring and onboarding brands in Faire’s Core/Gift categories. Responsibilities include prospecting, pipeline management, discovery, negotiation, closing, onboarding strategy, customer relationship management, identifying growth opportunities, category expertise, mentoring an SDR, and representing Faire at trade shows and industry events.

Own a focused machine learning project involving packing prediction, packing recommendations, or product understanding. Survey research, prototype and benchmark models, develop production implementations, collaborate with applied scientists and ML engineers on live testing, and present findings. Projects may use multimodal deep learning with images and text, catalog data, and historical fulfillment outcomes.

Leads Faire’s global paid marketing strategy, budget, acquisition, retargeting, measurement, and attribution across search, social, affiliate, display, audio, and video channels. Builds and manages a high-performing paid marketing team, diversifies channel investments, develops incrementality and experimentation infrastructure, and partners with Creative, Product, Engineering, Finance, and external vendors. The role also drives AI-enabled automation, data pipeline improvements, forecasting, and executive communication around performance and growth.