Jobs at Fabick Cat

Qualifies leads, develops sales opportunities, prepares quotes, manages product projects, and supports outside sales teams. Maintains customer accounts and machine data, engages power industry customers and contractors, conducts needs analysis, promotes generators and electrical distribution equipment, and manages sales objectives and campaigns.

Manage a sales territory by contacting prospective and existing customers, demonstrating products, preparing estimates and bids, negotiating contracts, resolving post-sale issues, monitoring market and competitor activity, and performing sales administration and reporting.

Provides first-level technical support for hardware, software, network, Windows, Microsoft 365, and enterprise application issues. Maintains tickets, deploys and configures devices, supports onboarding and offboarding, manages IT assets, and creates documentation. Uses generative AI tools to accelerate troubleshooting, scripting, knowledge management, and support automation initiatives. This onsite internship also includes software installation, configuration testing, and participation in IT innovation projects.

Provides first-level technical support for hardware, software, networks, Windows, Microsoft 365, and enterprise applications. Responsibilities include ticket management, device deployment, onboarding and offboarding, asset inventory, software installation, troubleshooting, and documentation. The intern will also use Generative AI tools such as ChatGPT, Claude, and Gemini to improve troubleshooting, automate support tasks, and create knowledge resources. This is an onsite role supporting internal users Monday through Friday.

Manages collections for assigned accounts, evaluates credit applications and limits, monitors past-due balances, resolves payment and account discrepancies, processes payments and refunds, releases credit holds, and coordinates with sales and internal teams. Reviews tax exemption certificates, validates lien waivers, supports Cat Card products, performs reconciliations, and provides customer service while maintaining confidentiality and accurate account records.

Manages quoting, estimating, technical documentation, and end-to-end delivery of Caterpillar electric power generation projects. Reviews construction documents, wiring diagrams, specifications, and sequences of operation; coordinates personnel, materials, rentals, parts, billing, commissioning, and customer communication. Maintains CRM records, performs market analysis, supports sales teams, and provides technical training to customers and employees.

Owns enterprise database platforms, applications, APIs, integrations, and data warehouse operations. Leads cloud-based data modernization, Azure platform evaluation, AI-enabling data architecture, governance, security, and Dynamics 365 migration readiness. Translates business requirements into scalable solutions, manages technical project lifecycles, collaborates with vendors and IT leadership, and mentors team members.

Support power rental sales by prospecting, quoting, and processing orders; maintain customer relationships and CRM records; assist marketing and projects; know rental equipment; occasional site verification and up to 15% travel.