Extreme Networks

HQ
Morrisville
Total Offices: 10
3,661 Total Employees
Year Founded: 1996
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Extreme Networks Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers occupational accident insurance

Offers disability insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers company equity

Offers performance bonuses

Offers employee stock purchase plan

Offers employee discounts

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Offers legal assistance

Provides free snacks and drinks

Offers travel concierge services

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

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Extreme Networks

TECHNICAL SUPPORT ENGINEER-10010

2 Hours AgoSaved
Remote or Hybrid
Japan
Software
Provides full-time technical design, deployment, troubleshooting, and support for customer networking environments in Japan. Acts as technical lead and trusted advisor, resolving Layer 2/3 switching, routing, and SD-WAN issues. Responsibilities include onsite troubleshooting, lab replication, solution validation, vulnerability and bug reporting, customer training, implementation planning, UAT definition, and coordination with sales, engineering, product teams, partners, and global technical support.
Software
Technically lead a sustenance engineering team maintaining and enhancing network automation and orchestration products. Own defect resolution, product enhancements, releases, design, coding, testing, debugging, root-cause analysis, and production issue resolution. Collaborate across product, development, QA, support, and engineering teams while mentoring engineers and improving automation, code quality, and testing practices. Build and support cloud-native microservices using Java or Golang, containers, Kubernetes, databases, messaging systems, and network protocols.
Software
Lead the architecture and development of scalable AI infrastructure, distributed microservices, real-time data pipelines, and agentic AI systems for intelligent networking. Drive the full software lifecycle from design through production operations, establish technical direction, mentor engineers, and improve system reliability, security, observability, performance, and scalability.
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