Jobs at ExtraHop

Own ExtraHop’s global B2B events program across North America, EMEA, and APAC. Plan flagship and vertical events, align activities with sales and ABM targets, manage budgets and vendors, coordinate executives and partners, and measure meetings, engagement, pipeline, ROI, and account impact. Maintain event data in Salesforce and Eloqua while driving follow-up and continuous program optimization.

Designs and implements cloud networking solutions, custom scripts, APIs, data visualizations, automated tools, and advanced platform extensions. Partners with SOC and incident response teams to improve security workflows and response times. Conducts customer learning sessions and develops customized data analysis using Python, JavaScript, and ExtraHop capabilities. Requires strong networking, application design, cloud technology, scripting, communication, and customer-facing experience.

The Senior Accounting Manager oversees deferred commission accounting under ASC 340-40 and ASC 606, monthly close activities, audit readiness, treasury administration, global banking portals, corporate credit cards, and international subsidiary governance. Responsibilities include managing KYC compliance, statutory filings, director changes, banking relationships, financial close software administration, and process automation. The role requires extensive accounting experience, global banking expertise, and knowledge of international corporate compliance.

Lead regional field sales teams, develop sales strategies and account plans, manage pipeline and forecasts, recruit and coach sales managers, close enterprise technology deals, and grow business through customers, resellers, and partners. The role requires strong technical knowledge of cybersecurity, cloud, networking, and IT infrastructure solutions, executive-level selling skills, and the ability to manage remote teams across the NEMEA region.

Drive revenue growth across an assigned territory by acquiring new enterprise customers, expanding existing accounts, and developing channel and reseller partnerships. Responsibilities include prospecting, executive engagement, product demonstrations, strategic account planning, forecasting, competitive intelligence, and coordinating sales engineers and partners. The role focuses on selling ExtraHop’s NDR and AI-era security platform, helping customers address modern threats, improve SOC outcomes, and achieve measurable security ROI.

Provide technical support for ExtraHop appliances and software, troubleshoot networking and integration issues, assist with hardware/firmware deployments, use ticketing systems, collaborate with cross-functional teams, and contribute to knowledge base while developing network and security expertise.

Leads ExtraHop’s product marketing function, including team leadership, portfolio positioning, messaging, product launches, competitive analysis, sales enablement, content development, integrated campaigns, and executive-level customer and industry engagement. The role requires deep cybersecurity and enterprise technology expertise, strong storytelling and technical communication skills, and collaboration across product, sales, marketing, and partner teams.

Develop advanced GUI, trigger scripts, REST API integrations, custom Python and JavaScript tools, data visualizations, and automated solutions for customers. Analyze network topologies and application stacks, acquire and analyze network data, profile industry applications, conduct root cause analysis, create technical collateral, advise customers, and deliver hands-on learning sessions.

Owns and grows strategic Financial Services accounts by prospecting, developing channel and alliance opportunities, presenting cybersecurity solutions, closing new business, and expanding customer relationships. The role requires enterprise technology and security sales expertise, executive engagement, account planning, forecasting, reseller collaboration, and the ability to explain NDR, Agentic SOC, AI security, and network visibility solutions. Travel is primarily remote and on the road, with at least 50% travel required.

Owns EMEA sales operations, including territory and headcount planning, forecasting, pipeline management, segmentation, reporting, and sales process optimization. Partners with senior sales leadership and cross-functional teams to translate complex data into actionable insights, lead business reviews, support the sales technology stack, and drive process improvements. This highly independent individual contributor manages multiple initiatives and advises stakeholders across Customer Operations, Enablement, Compensation, Marketing Operations, Deals Desk, and FP&A.

Develop machine learning and AI methods for cybersecurity products using large-scale network telemetry. Analyze anomalies and malicious behavior, engineer features, evaluate models on imbalanced and incomplete data, establish monitoring metrics, and conduct error analysis. Collaborate with threat researchers and software engineers to productionize solutions, research emerging techniques, communicate findings, document methodologies, and mentor data scientists.

Designs and develops technical training materials, tutorial videos, self-paced courses, scripts, assessments, and digital learning experiences. Collaborates with subject matter experts to identify knowledge gaps, researches complex technical topics, deploys courses in an LMS, performs quality assurance, and updates content for current product versions. The role requires instructional design expertise, multimedia production skills, authoring-tool experience, and the ability to explain technical concepts to external customers.

Designs, develops, tests, deploys, and optimizes customized Salesforce solutions using Apex, Visualforce, Lightning Web Components, declarative Flows, and integrations. Collaborates with stakeholders to translate requirements into scalable solutions, leads technical standards and code reviews, manages testing and CI/CD deployments, documents implementations, and supports Salesforce platform improvements. The role requires expertise across Salesforce clouds and CPQ, including Partner Community quoting integrations.

Manage technical customer success for ExtraHop’s NDR platform by onboarding customers, assessing requirements and health, developing success plans, facilitating business reviews, supporting renewals and expansion, and coordinating with Sales, Product, Marketing, Support, and Professional Services. The role builds executive and user relationships, enables product adoption, captures customer feedback, and requires networking knowledge, Salesforce proficiency, and intermediate Excel skills.

Lead technical strategy across full sales cycles for enterprise network and security customers. Deliver advanced demos and POCs, map solutions to business drivers, mentor SEs, influence product roadmap, support post-sales adoption, and collaborate with sales, engineering, and partners to close complex deals.

Build and maintain production AI/ML models and pipelines for an NDR platform; develop scalable, secure backend services; optimize detection algorithms and reduce false positives; integrate ML features into product architecture; mentor engineers; participate in code reviews, technical strategy, and documentation; operate cloud-native, containerized services and manage infrastructure as code.

Lead technical pre-sales strategy and advanced product demonstrations for enterprise cybersecurity and cloud customers. Mentor SEs, design solution architectures, shape POCs and product feedback, drive process improvements, and support executive-level customer engagements to close strategic deals.

Lead architecture and implementation of high-performance software to deploy and operate AI/ML models for network threat detection. Build autonomous AI agent workflows, production ML pipelines, and services; drive cross-team engineering standards, mentor engineers, and represent technical direction to leadership.

Build and optimize high-performance core framework services for network detection and monitoring. Design and implement protocol support, diagnose and resolve production/performance issues, participate in architecture and modernization efforts, collaborate cross-functionally, maintain high code quality, and participate in on-call rotations to improve observability and reliability.

Drive revenue growth in assigned Canadian territory by identifying prospects, closing new accounts, expanding existing customers, managing reseller relationships, forecasting sales, and presenting ExtraHopproducts to senior executives. Maintain product and competitive knowledge, prepare strategic account plans, and collaborate with cross-functional teams to meet sales targets.