Jobs at ExtraHop

Design and deliver security solutions by translating customer objectives into technical strategies. Build visualizations, custom scripts and API integrations, analyze network topologies and application traffic, develop signatures and tooling, support incident response, threat hunting, and customer enablement to reduce mean-time-to-investigate and improve detection and response outcomes.

Lead product marketing for ExtraHop's Agentic SOC, shaping category narrative, translating customer and partner insights into launches, sales enablement, content, and go-to-market programs while engaging security practitioners, product, and partners to drive adoption of AI-powered security operations.

Build and maintain production AI/ML models and pipelines for an NDR platform; develop scalable, secure backend services; optimize detection algorithms and reduce false positives; integrate ML features into product architecture; mentor engineers; participate in code reviews, technical strategy, and documentation; operate cloud-native, containerized services and manage infrastructure as code.

Execute outbound prospecting to generate qualified meetings and pipeline within target enterprise accounts. Manage account lists, qualify marketing leads, maintain high daily activity (calls, email, LinkedIn), track activity in CRM, and collaborate with Field Sales and Marketing while staying current on product, industry, and competitors.

Lead technical sales strategy across full lifecycle: discovery, demos, POCs, solution architecture, BOM scoping, and executive presentations. Mentor SEs, collaborate with product and engineering to influence roadmap, provide post-sales support and training, and accurately track opportunities in SFDC to drive revenue and customer value.

Lead technical pre-sales strategy and advanced product demonstrations for enterprise cybersecurity and cloud customers. Mentor SEs, design solution architectures, shape POCs and product feedback, drive process improvements, and support executive-level customer engagements to close strategic deals.

Lead architecture and implementation of high-performance software to deploy and operate AI/ML models for network threat detection. Build autonomous AI agent workflows, production ML pipelines, and services; drive cross-team engineering standards, mentor engineers, and represent technical direction to leadership.

Build and optimize high-performance core framework services for network detection and monitoring. Design and implement protocol support, diagnose and resolve production/performance issues, participate in architecture and modernization efforts, collaborate cross-functionally, maintain high code quality, and participate in on-call rotations to improve observability and reliability.

Lead the design and optimization of core framework systems, enhance protocol support, resolve performance issues, and mentor junior engineers.

Sell ExtraHops network security analytics to U.S. Federal/Department of War customers by developing territory accounts, engaging senior federal decision-makers, driving new business and renewals, coordinating with resellers and engineers, delivering tailored demos, and executing strategic account plans to meet revenue targets.

Lead technical pre-sales for complex enterprise cloud and network security opportunities: run demos and POCs, architect solutions, mentor SEs, map technical capabilities to business drivers, influence product roadmap, support post-sale adoption, and drive revenue with executive- and technical-level engagement.

Drive revenue growth in assigned Canadian territory by identifying prospects, closing new accounts, expanding existing customers, managing reseller relationships, forecasting sales, and presenting ExtraHopproducts to senior executives. Maintain product and competitive knowledge, prepare strategic account plans, and collaborate with cross-functional teams to meet sales targets.

Manage sourcing, vendor relationships, contract negotiations, and procurement operations for internal business functions. Execute RFx support, vendor onboarding, purchase orders in NetSuite, spend analysis, and cross-functional coordination with Legal, Accounting, Finance, and Security to ensure timely, cost-effective procurement.

Sell ExtraHop's NDR platform in an assigned territory by closing new accounts, expanding existing customers, managing channel/reseller relationships, forecasting, and positioning the product for AI-era SOCs. Develop account plans, present demos, gather field intelligence, and meet sales targets while traveling extensively.

The role involves designing, building, and maintaining software components for ExtraHop's core platform. Candidates will collaborate with teams, participate in technical discussions, and contribute to software quality and performance optimizations. Responsibilities also include debugging and supporting CI/CD processes and team improvements.

The GTM role focuses on increasing revenue through new sales and partnerships, understanding client needs, and communicating product value.

Provide technical support for ExtraHop products, troubleshoot networking and infrastructure issues, assist with hardware/firmware deployment and replacements, configure network and virtualization integrations, document and escalate tickets, participate in KCS, and communicate professionally with customers and internal teams to resolve issues.

Provide technical B2B support for ExtraHop products: troubleshoot network infrastructure, assist with hardware/firmware deployments, configure integrations and virtualization, handle ticket lifecycle, escalate complex issues, document knowledge, and communicate professionally with customers.

Provide technical support for ExtraHop appliances and software, troubleshoot networking and integration issues, assist with hardware/firmware deployments, use ticketing systems, collaborate with cross-functional teams, and contribute to knowledge base while developing network and security expertise.

Lead partner strategy and execution to drive enterprise revenue through reseller and referral partners. Build partner programs, onboarding, agreements, enablement, and regional scaling. Collaborate cross-functionally with sales, product, finance, legal, and marketing to align business, negotiate partner agreements globally, and enable partner success.