Jobs at EviSmart

Provide software support to dental labs and dentists by troubleshooting issues, managing tickets, offering workarounds, coordinating complex cases with technical teams, communicating incident updates, and identifying recurring problems. The role also supports process improvements and knowledge resources while working on-site during a night shift for global customers.

Leads Philippine finance operations, overseeing accounting, month-end close, financial reporting, tax and statutory compliance, cash flow, budgeting, internal controls, and team development. Coordinates intercompany accounting and reporting with the Canada Finance team while improving processes and ensuring accurate financial information for business decisions.

The Senior Full Stack Developer at EviSmart will build and deliver features in C#/.NET and React, ensuring quality and standards are met, collaborating closely with teams in a fast-paced environment.

Own real-time recovery of business-critical SaaS production incidents. Investigate system behavior, logs, monitoring, databases, APIs, releases, and dependencies; assess customer impact; determine recovery strategies; direct Production Support, Engineering, and Customer Support; implement restorations, rollbacks, workarounds, or manual processes; and remain accountable until production is operational.

Build, debug, and improve an Azure-based data platform using data warehousing and Medallion Architecture. Ensure source connectivity, reliable data layers, accurate reporting, and trusted data for AI applications. Translate business needs into technical solutions, make architectural decisions, communicate with technical and nontechnical stakeholders, and lead a small team of Data Engineers and a Data Analyst while remaining hands-on.

Operate and improve network and IT systems for a distributed 24/7 workforce. Troubleshoot networks, endpoints, access and infrastructure, perform root cause analysis, automate and eliminate recurring issues, proactively monitor and harden systems, document and standardize processes, and independently own shifts and major incidents. Leadership-level role expects systemic improvements, automation, and raising team effectiveness.

Build and operate production machine learning platforms for document extraction, prescription processing, scan quality, restoration design, and AI agents. Establish evaluation and accuracy reporting, create feedback loops that convert customer corrections into training data, standardize model deployment and registries across squads, support multi-tenant behavior, and migrate inference workloads to the cloud. Set company-wide AI direction while balancing deterministic rules, human review, model performance, privacy, and inference costs.

Own onboarding for complex, multi-module B2B SaaS customers from sales scoping through go-live. Map EviSmart to customer LMS platforms and workflows, support tailored demos, lead onboarding calls, coordinate Sales, Product, and Customer Success, maintain HubSpot status records, and deliver timely, accurate implementations. Success is measured through customer retention, reduced onboarding cycle time, on-time go-live, scope accuracy, and process improvements.

Lead and coordinate four product pillars, unblock and mentor Product Managers (Revenue Engineers), own roadmap and product ops, align engineering and AI squads, and translate customer problems into prioritized shipping work.

Lead strategy and roadmap for EviSmart's AI products for dental labs. Define product scope, metrics, and commercial case; run continuous user research; instrument features for analytics; coordinate with design and ML teams; own decisions, acceptance criteria, and outcomes to drive adoption and revenue.

Lead the end-to-end technical design of the Customer Experience Platform, overseeing engineers, and ensuring high uptime and scalability while integrating AI components.

Establish a single source of truth for customer data by reconciling backend and CRM records, building a two-way HubSpot-backend integration, owning reporting metrics, running onboarding data-mapping sessions with labs, and delivering engineering briefs to remove mapping friction.

Own the full sales cycle for an AI workflow automation platform selling to dental labs: diagnose operational bottlenecks, build ROI-driven proposals, close deals, drive pipeline velocity, expand accounts, and achieve $15K+ monthly MRR.