Teams at Eucalyptus

Conduct clinical audits of practitioners and care team members, evaluating consultations, documentation, and patient interactions against clinical standards. Present findings to clinical leadership, identify quality and safety improvements, support clinical operations, and draft patient education materials. The role requires collaboration with Australian colleagues and the Manila-based Eucalyptus team while following structured workflows and established protocols.

Own the German CRM and lifecycle marketing program, including segmentation, automated customer journeys, experimentation, localization, deliverability, compliance, and performance measurement. Build and optimize onboarding, adherence, retention, winback, and reactivation flows across email, SMS, WhatsApp, push, and in-app channels. Partner with growth teams and local-language copywriters to improve retention and lifetime value, while sharing successful programs across international markets.

Own and improve Juniper’s digital conversion funnel from website visit through treatment start. Diagnose customer drop-offs, develop an experimentation roadmap, run A/B and multivariate tests, analyze results, and translate insights into shipped product, UX, copy, and messaging improvements. Partner with Analytics, Design, Copy, Engineering, Product, and Growth to improve conversion, measurement, attribution, and new patient journeys while building stronger CRO practices.