Jobs at Etihad Airways

Lead the short-term maintenance planning team for Airbus or Boeing fleets, creating real-time schedules and forecasts, managing A-Check/line planning and sub-C-check activities, coordinating cross-functionally to minimize operational disruption, and driving continuous improvement and team development to ensure airworthiness and operational efficiency.

Manage assigned accounts to meet Etihad sales targets by planning and executing sales activities, developing relationships, promoting products and promotions, negotiating contracts, using CRM and sales insights, analyzing market and competitor data, and coordinating with sales enablement and internal stakeholders.

Support category managers across sourcing lifecycle, execute low-value and tactical procurement via P-Cards and catalogs, convert PRs to POs, manage contract administration, track contract consumption, and liaise with Accounts Payable to resolve payment issues while ensuring policy and system compliance.

Drive sales for assigned accounts in Belgium and Luxembourg by planning and executing sales activities, building and maintaining client relationships, analysing market and competitor data, negotiating commercial agreements, promoting products and services, and maintaining up-to-date customer data in Etihad's CRM to achieve revenue targets.

Lead and mentor engineering squads building Etihad Airways' web and mobile applications. Own technical delivery, collaborate with Product/UX/QA/DevOps, drive Agile practices, architecture, cloud, APIs and mobile strategies, enforce engineering best practices, automate CI/CD, and manage team performance and continuous improvement.

Manage and analyze CRM data to identify automation and improvement opportunities, liaise between Guest Relations, Customer Care, Microsoft and development vendors, automate reporting, define requirements, support sprint planning and delivery, and drive customer-experience improvements across the complaints process.

Develop and maintain short-, medium- and long-term manpower plans aligned with flight operations. Perform scenario simulations and data analysis to optimize staffing, manage KPIs and dashboards, coordinate with Finance and Performance Managers, publish rosters, and escalate risks to minimize operational impact.

Lead end-to-end delivery of Offer portfolio technology projects (Revenue Management, Pricing, Network Planning, Ancillaries). Manage scope, timeline, budget, risks, vendors (including Amadeus), stakeholder communications, PMO governance, benefits realization, and post-implementation closure.

Lead strategy, roadmap, and delivery for Etihad's mobile app portfolio. Own end-to-end product lifecycle, collaborate with UX, engineering, analytics, and stakeholders, drive Agile delivery, monitor KPIs and user feedback, manage vendors, and optimize mobile experiences for engagement and commercial outcomes.

Set and adjust fares and inventory to maximize Etihad's network revenue. Forecast consumer demand, analyze market and competitor behavior, make daily pricing decisions, evaluate stakeholder pricing requests, and support customer-centric product offerings while meeting monthly revenue targets.

Forecast demand and optimize network revenue through detailed, multi-dimensional demand modelling, competitor analysis, performance tracking, and cross-functional collaboration using revenue management systems and reporting tools.

Design and govern enterprise data architectures and modern data platforms on Azure (data lakes, warehouses, analytics). Lead architecture standards, governance (quality, lineage, metadata), cloud transformation, and enable AI/ML and BI capabilities. Partner across business and engineering, provide architectural leadership for Agile/Waterfall projects, and lead a team of data architects to deliver scalable, secure data solutions.

Drive sales for assigned accounts, build and maintain client relationships, promote products and promotions, negotiate commercial agreements, analyze market and competitors, mentor new sales hires, and maintain CRM data to achieve revenue targets.

Lead Etihad's commercial growth in Eritrea by developing and executing local sales strategies, building relationships with corporate customers, TMCs, GSAs and partners, winning new business, managing strategic accounts, negotiating agreements, delivering market intelligence, and supporting product launches and CRM-driven sales activities.

Drive outbound prospecting and lead qualification to generate new B2B business, manage a portfolio of low-touch accounts, execute outreach campaigns, update Salesforce, meet KPI targets, reactivate dormant accounts, escalate high-value leads, and support account onboarding.

Manage and validate aircraft, engine, and component configuration data in AMOS; maintain master/unit configurations; coordinate with Engineering, Maintenance Programs and Records; prepare compliance and transition reports; resolve configuration discrepancies; manage part numbers and data synchronization; train team on AMOS and configuration control; contribute to workload and performance tracking.

Support finance business partnering by analysing financial performance and KPIs, preparing monthly management reports, consolidating operational data, contributing to budgeting, forecasting and presenting financial commentaries to stakeholders.

Drive B2B sales channel performance for assigned markets through sales strategy analysis, sales planning, CRM/data quality assurance, market monitoring, stakeholder engagement, and identifying revenue and RASK maximization opportunities.

Drive sales for assigned accounts, develop territory strategies, build and maintain client relationships, negotiate commercial agreements, analyze market and competitor data, coach new sales reps, and collaborate with stakeholders to meet revenue targets for Etihad.

Lead development and delivery of performance marketing technology and data products to drive customer acquisition, conversion optimization, campaign automation, attribution, and performance analytics. Define roadmap, translate business needs into product requirements, manage backlogs, run market research, and measure KPIs like ROAS, CPA, CAC and conversion rate while supporting Agile delivery.