Jobs at Etihad Airways

Manage cargo warehouse operations on a shift basis, overseeing inbound quality, space optimization, flight connections, service-provider performance, regulatory compliance, and on-time departure goals. Monitor cargo handling, ULD capacity, messaging, safety, security, and dangerous goods requirements. Provide coaching to ground-handling staff, support KPI and revenue targets, and perform cross-functional cargo operations duties.

Leads strategic design opportunities across the end-to-end guest journey, translating brand and customer insights into experience design strategies and tangible solutions. Identifies opportunities across digital, physical, and service touchpoints; prioritizes business-impact roadmaps; develops implementation plans with stakeholders; and establishes design principles, tools, methodologies, and governance documentation. The role requires strong storytelling, research-driven strategy, collaboration, and expertise in aviation, hospitality, or guest-experience industries.

Plans aircraft maintenance production capacity for line and light maintenance operations. Monitors workflows, resource and facility requirements, maintenance plans, capacity trends, and 14-day work loading. Coordinates infrastructure, tools, hangar space, and stakeholder requirements while supporting budgets, project milestones, aircraft serviceability, dispatch reliability, safety, and regulatory compliance.

Manage assigned customer accounts and execute sales plans to achieve revenue targets. Responsibilities include analyzing markets and competitors, developing customer relationships, promoting products and services, negotiating commercial agreements, identifying business opportunities, maintaining CRM data, and collaborating with internal teams. The role requires strong commercial, analytical, communication, presentation, organizational, and stakeholder-management skills, with opportunities for UAE Nationals to develop aviation-sector expertise.

Manage corporate sales accounts for Etihad Airways by executing sales plans, growing revenue, developing customer relationships, analyzing markets and competitors, negotiating agreements, supporting commercial projects, and coordinating with internal and external stakeholders. The role also involves mentoring new Sales Representatives and maintaining accurate account records in sales systems.

Manage sales activities and assigned accounts for Etihad Airways, driving revenue, market share, and customer growth. Develop sales plans, analyze market and customer data, identify business opportunities, negotiate commercial agreements, and maintain strategic customer relationships. Represent the airline at customer and industry engagements, collaborate with internal and regional stakeholders, support commercial projects, and mentor new Sales Representatives.

Coordinates and delivers HR projects and change initiatives across the HR roadmap, including the HR Operating Model programme. Responsibilities include project tracking, governance, reporting, documentation, stakeholder coordination, dependency management, risk escalation, and implementation support. The role partners with HR leadership and HR Technology teams to prioritize and deliver initiatives within agreed scope, timelines, and resources.

Manages global indirect tax activities for Etihad and its group companies, including UAE VAT compliance, tax planning, advisory, reporting, audits, disputes, and risk management. Advises on tax implications for contracts and international operations, monitors regulatory developments, maintains tax controls and governance, and supports tax transformation, ERP, e-invoicing, and new-tax projects. Provides training and stakeholder support while managing consultants and related resources.

Drive corporate sales growth for Etihad Airways by securing new accounts, managing strategic corporate and travel trade relationships, negotiating agreements, conducting business reviews, analyzing market performance, maintaining CRM pipelines, and representing the airline at customer and industry events. The role requires at least three years of sales or account management experience, strong communication skills, independent territory travel, and travel up to 50% of the time.

Drive corporate sales growth for Etihad Airways in the Washington, DC market by acquiring new accounts, managing strategic partnerships, negotiating agreements, growing revenue, and strengthening relationships with corporate, TMC, and travel trade customers. The role includes sales planning, account reviews, pipeline management, forecasting, market analysis, customer engagement, and representing the airline at meetings and industry events.

Manage and grow corporate accounts across the UK by executing sales plans, identifying revenue opportunities, developing customer relationships, negotiating commercial agreements, monitoring competitors, and meeting sales targets. The role requires B2B account management, corporate travel or TMC experience, CRM proficiency, stakeholder coordination, and commercial negotiation skills. Airline, travel, or hospitality industry experience is preferred.

Manage corporate airline accounts by planning and executing sales activities, analyzing markets and competitors, developing customer relationships, promoting products, negotiating commercial agreements, maintaining CRM data, and achieving revenue targets. The role requires collaboration with internal stakeholders, customer meetings, commercial analysis, and ongoing account development across Ireland.

Supervise cargo warehouse and freighter ramp operations at assigned stations, ensuring safe, secure, compliant, and on-time shipment handling. Coordinate cargo loads, improve freighter OTP, manage VIP and special shipments, inspect operations, train ground-handling staff, support revenue and cost objectives, process SAP purchasing transactions, verify invoices, and escalate operational risks.

Manage Etihad Cargo’s appointed GSA team in Ghana, execute commercial strategy, achieve revenue and load-factor targets, manage customer contracts and relationships, provide market intelligence, oversee KPIs and service levels, support budgeting and CASS compliance, and drive adoption of iCargo, self-service booking, direct booking, and e-Airway Bills. Coordinate with cargo terminals and ground handling agents to maintain service quality and operational compliance.

Supervise cargo warehouse and freighter ramp operations, coordinating loads, shipments, safety, security, compliance, and on-time performance. Provide training and coaching to ground-handling staff, manage special and VIP shipments, conduct inspections, support revenue and cost objectives, process SAP purchasing transactions, verify invoices, and escalate operational risks. The role requires shift flexibility, cross-functional cargo skills, and occasional support across stations.

Supervise cargo warehouse and freighter ramp operations, coordinating loads, shipments, ramp activities, and station performance. Ensure safe, secure, compliant, and on-time cargo delivery while improving operational performance. Provide training and coaching to ground-handling staff, manage special and VIP shipments, inspect operations, support financial processes in SAP, verify supplier invoices, and escalate operational risks.

Supervise cargo warehouse and freighter ramp operations at assigned stations, ensuring safe, secure, compliant, and on-time shipment handling. Coordinate cargo loads, improve freighter OTP, oversee special and VIP shipments, inspect operations, train ground handling staff, manage supplier invoices and SAP transactions, support other stations, and escalate operational risks.

Supervise cargo warehouse and freighter ramp operations at assigned stations, coordinating cargo loads, ramp activities, special shipments, safety, security, compliance, and on-time performance. The role includes inspecting operations, coaching ground-handling staff, managing supplier transactions in SAP, verifying invoices, supporting revenue and cost objectives, and escalating operational risks.

Manage and grow assigned customer accounts across Belgium and Luxembourg by planning and executing sales activities, analyzing markets and competitors, developing commercial relationships, promoting airline products, negotiating agreements, and achieving revenue targets. The role maintains CRM data, identifies sales opportunities, coordinates with internal teams, and serves as a trusted advisor to major accounts.

Develop and execute influencer marketing strategies and campaigns aligned with brand goals. Build relationships with influencers, celebrities, agencies, and industry contacts; negotiate contracts; coordinate content creation; and ensure messaging meets brand and regulatory standards. The role requires managing influencer calendars, partnerships, campaign delivery, and ROI across social media channels.