Teams at Etihad Airways

Manage cargo warehouse operations on a shift basis, overseeing inbound quality, space optimization, flight connections, service-provider performance, regulatory compliance, and on-time departure goals. Monitor cargo handling, ULD capacity, messaging, safety, security, and dangerous goods requirements. Provide coaching to ground-handling staff, support KPI and revenue targets, and perform cross-functional cargo operations duties.

Leads strategic design opportunities across the end-to-end guest journey, translating brand and customer insights into experience design strategies and tangible solutions. Identifies opportunities across digital, physical, and service touchpoints; prioritizes business-impact roadmaps; develops implementation plans with stakeholders; and establishes design principles, tools, methodologies, and governance documentation. The role requires strong storytelling, research-driven strategy, collaboration, and expertise in aviation, hospitality, or guest-experience industries.

Plans aircraft maintenance production capacity for line and light maintenance operations. Monitors workflows, resource and facility requirements, maintenance plans, capacity trends, and 14-day work loading. Coordinates infrastructure, tools, hangar space, and stakeholder requirements while supporting budgets, project milestones, aircraft serviceability, dispatch reliability, safety, and regulatory compliance.