Teams at Ethos Holding Corp. (dba Ethos Laboratories)

Manage and grow provider relationships within a region, support sales and onboarding, drive retention and organic growth, coordinate operational and billing issues, provide account reporting and CRM updates, and travel for client meetings and presentations.

Manage the laboratory Quality Department and maintain the Quality Management System (QMS) to ensure CLIA and CAP compliance. Oversee proficiency testing, document control, inspections, corrective actions, quality indicators, audits, and continuous improvement. Serve as MediaLab site administrator, provide training, coordinate licensing and accreditation activities, and act as primary regulatory contact.

Review, interpret, and certify patient toxicology results using enzyme immunoassay and LC‑MS/MS; analyze calibration/QC and patient data; document and correct reports; ensure QC, regulatory compliance (CLIA/CAP); support clients and internal teams; participate in validation, proficiency testing, and lab improvement activities.