Jobs at Ethos

Manage global HRIS operations and roadmap, configure and improve HR systems and processes, lead complex implementations and integrations, resolve high-complexity issues, support enterprise HR programs, maintain documentation and reporting standards, and mentor HRIS analysts. The role partners with HR, IT, vendors, and business stakeholders to improve data accuracy, security, automation, and employee experience.

Leads cross-functional technical programs from planning through launch, including carrier integrations, partner launches, internal tooling, and platform improvements. Partners with Engineering, Product, Data, Operations, and external stakeholders to establish milestones, manage risks and dependencies, communicate program health, make technical tradeoffs, and improve execution through retrospectives and success metrics.

Provides administrative and analytical support to life insurance underwriters by tracking applications and policies, coordinating evidence and documentation, communicating with agents and internal teams, addressing sales inquiries, and preparing MIS reports on productivity, quality, pending cases, turnaround times, and vendors. The role also supports reinstatement requests, special projects, and operational analysis while ensuring accurate data entry and timely processing.

Investigate product and process data to identify anomalies, risks, and root causes. Partner with product, engineering, compliance, and business teams to prioritize issues, validate fixes, develop monitoring and automation, and uncover improvement opportunities. Present actionable findings and recommendations to technical and non-technical stakeholders while supporting product quality, operational accuracy, customer experience, and compliance.

The Senior Software Engineer, Test role focuses on quality assurance through automation testing, collaborating with teams to ensure robust product releases, and designing risk-based test plans to enhance developer productivity.

Design and build automated test frameworks and scripts, create risk-based test plans, expand regression coverage, integrate tests into CI/CD, pair with engineers to find coverage gaps, perform exploratory and scripted testing, and advocate for product quality.

Own the company’s data foundations and self-serve analytics strategy. Design and maintain event-based data models, scalable datasets, dashboards, monitoring, and alerting systems. Build and validate analytics solutions from raw pipelines through executive dashboards, improve data reliability, and drive adoption across teams. Identify opportunities to integrate AI into analytics workflows and translate technical concepts into actionable insights for non-technical stakeholders.

Create, edit, and optimize consumer-facing financial content covering wealth management, personal finance, and life insurance. Translate complex topics into clear, accurate content aligned with search intent, SEO best practices, and LLM discoverability. Research and support claims with credible sources, refresh content based on performance, and collaborate with SEO, editorial, product, and other stakeholders.

Owns Ethos’s insurance marketing compliance review function, including AI review-tool administration, automation strategy, human oversight, regulatory standards, disclosures, audit trails, and review operations. Personally handles complex reviews while improving intake, SLAs, quality, throughput, and reporting. Partners with Marketing, Product, Legal, Engineering, Data, carriers, and regulators; supports filings and exams; and builds the function by hiring and managing a compliance analyst.

Owns strategy, execution, budgeting, measurement, reporting, and optimization for Ethos’s Streaming TV/OTT acquisition program. Partners cross-functionally with Creative, Analytics, MarTech, Product, and Finance; manages agencies and media buying; improves attribution, targeting, bidding, and incrementality testing; evaluates vendors and tools; presents recommendations to executives; and identifies scalable growth opportunities across offline and emerging channels.

Lead the Consumer Product team’s strategy, roadmap, and execution for Ethos’s digital life insurance experience. Manage, mentor, and grow product managers while driving consumer acquisition, onboarding, conversion, experimentation, and satisfaction. Partner with Engineering, Design, Data Science, Marketing, and Actuarial teams to deliver accessible, simple products and identify new insurance opportunities. Communicate strategy and results to executives and drive sustainable growth through data-informed product decisions.

Own Ethos’s enterprise non-financial control framework, mapping regulatory obligations to operational risks and first-line controls. Document control standards, maintain framework coverage, manage refresh and attestation cycles, and partner with Compliance Risk Management on independent testing. Support audits and regulatory exams, improve policies and procedures, and build a small control framework team. The role requires extensive compliance, controls, risk, or audit experience in insurance or regulated financial services, strong governance expertise, and exceptional documentation and stakeholder-management skills.

Lead sales analytics and revenue operations for B2C sales: build funnel reporting, dashboards (Mode, Hex, Amplitude), run A/B tests, ensure data quality, and partner on comp, headcount, and finance models. Integrate AI tools to accelerate analysis and automate workflows; work onsite in Bangalore night shift.

Drive B2C revenue operations by maintaining data quality and SOPs, optimizing Salesforce and sales processes, creating reports/dashboards and analyses, supporting exec and GTM teams, and managing the sales systems stack and funnel.

Lead the Consumer Product team in building accessible, delightful digital life insurance experiences. Own the customer journey from onboarding through purchase, using consumer insights, experimentation, analytics, and cross-functional collaboration to improve conversion, reduce friction, educate shoppers, and drive business growth.

Leads a team of up to 10–12 Customer Operations Associates supporting customers and insurance agents. Responsibilities include people management, coaching, scheduling, hiring, quality assurance, performance monitoring, process improvement, knowledge-base development, cross-functional issue resolution, and capacity planning. The role also serves as a subject matter expert on products, policy systems, and agent platforms while improving service quality, customer satisfaction, and operational scalability.

Partners with India business leaders on workforce planning, organizational design, compensation, employee relations, performance management, talent development, and retention. Owns India-specific labor-law compliance, investigations, policy interpretation, background-verification exceptions, onboarding, offboarding, and HR process improvements while collaborating with Payroll, Compliance, Talent Acquisition, Total Rewards, and legal counsel.

Build and maintain full-stack features across databases, APIs, server-side logic, and front-end interfaces. Responsibilities include designing APIs, developing reusable libraries and internal tooling, optimizing performance, conducting code reviews, establishing engineering standards, and mentoring junior engineers. The role requires strong JavaScript, Node.js, Python/Django, SQL, PostgreSQL, React, web architecture, testing, security, infrastructure, and distributed-systems expertise.

Leads life underwriting operations while personally handling cases, mentoring domestic and international staff, recruiting, developing training, managing quality, and improving workflows. Partners with underwriting leadership to optimize automated rules, test processes, assess staffing needs, and strengthen decision-making and performance systems. The role requires extensive life insurance underwriting experience, leadership expertise, strong communication, data-oriented judgment, and familiarity with underwriting technology and industry trends.

The Underwriting Quality Auditor audits life and health insurance underwriting cases for risk-decision accuracy, evidence quality, documentation, guideline compliance, and SLA adherence. The role tracks quality metrics, provides structured underwriter feedback, supports coaching and training needs, identifies systemic errors, and contributes to SOP improvements, process optimization, and automation initiatives.