Jobs at Esper

Own the West Coast territory and full sales cycle for large government enterprise deals. Responsibilities include prospecting, territory planning, executive product demonstrations, multithreaded stakeholder engagement, RFPs, proposal and contract negotiation, reseller partnerships, forecasting, CRM management, and representing Esper at industry events. The role requires deep government procurement expertise, enterprise quota-carrying experience, and travel up to 50%.

Owns the Southeast territory and full sales cycle for complex enterprise deals with state and local governments. Responsibilities include territory planning, prospecting, executive presentations, product demonstrations, multithreaded stakeholder engagement, discovery, RFPs, proposals, negotiations, reseller partnerships, forecasting, CRM management, and industry events. The role requires frequent collaboration with government executives, procurement, legal, IT, marketing, product, and leadership, with travel up to 50%.

Lead Esper’s marketing strategy, positioning, messaging, brand, content, product marketing, thought leadership, and demand-supporting programs. Partner with the CEO, Sales, and Product to expand Esper’s presence among enterprise government agencies. Set the annual marketing plan, budget, and goals while leading a small marketing team, sales development and demand generation functions, agencies, and freelancers.

Staff Software Engineer responsible for owning major platform areas end to end, including service design, data modeling, APIs, deployment, observability, and production operations. The role sets technical direction, partners with product and design, models government-domain workflows, mentors engineers, and supports reliability, security, compliance, and audit needs. Experience with distributed systems, cloud infrastructure, asynchronous workflows, and optionally LLM agents, workflow orchestration, Kubernetes, and government compliance is valued.

Lead and scale Esper’s Customer Success function, owning customer adoption, health, renewals, retention, expansion, support coverage, and customer advocacy. Build scalable CS processes, playbooks, operating rhythms, and reporting while partnering with Sales, Professional Services, Product, Engineering, and executives. Serve as a trusted advisor to government customers, improve time-to-value, manage risks, and drive predictable renewal outcomes.