The VP of Customer Success leads teams focused on maximizing customer adoption, retention, and growth. Responsibilities include driving Net Revenue Retention, overseeing customer onboarding and support, and collaborating cross-functionally to enhance customer value and satisfaction.

The Customer Success Architect ensures successful onboarding and implementation of TraceGains solutions by consulting with customers, coordinating internal teams, and driving product adoption while maintaining strong customer relationships.

Responsible for designing and maintaining high-performance C++ software solutions, collaborating in Agile environments and mentoring junior developers.

Drive lead generation and qualification through inbound and outbound strategies, engage prospects, support campaigns, and create sales opportunities in the DACH region.

The AI / ML Platform Engineer will build and maintain MLOps infrastructure on AWS, enabling scalable AI workflows and collaborating with data teams.

The R&D Trainee internship offers various projects focusing on software development in areas such as machine learning, AI, 3D graphics, and UI design, providing a hands-on experience for engineering students.

Drive recurring revenue growth by managing and expanding renewal contracts, achieve targets, and build customer relationships while ensuring satisfaction and supporting teams.

Lead the strategy and evolution of TraceGains' AI data platform, architecting scalable solutions, implementing MLOps, and driving AI initiatives across the organization.

The Product Manager will enhance customer satisfaction through self-service capabilities, conduct user research, prioritize product features, and collaborate with cross-functional teams to achieve product goals aligned with business objectives.

The Global Accounts Manager leads relationships with strategic customers, focusing on selling Esko Digital Flexo Solutions while managing account strategies, negotiations, and technical orchestration to drive customer success and revenue growth.

Responsible for achieving sales results in the Flexo market by acquiring new customers, engaging existing accounts, and providing guidance on products and solutions. Expected to travel 65-70% within Italy to meet sales targets.

Responsible for owning the end-to-end lifecycle of SaaS products, translating customer needs into requirements, and partnering with Engineering and UX.

Design and develop scalable applications using .NET framework, develop server-side components in C#, implement databases, and perform testing and optimization of code.

The Cloud Operations Architect designs frameworks for cloud operations, optimizes costs, and mentors teams while ensuring security and reliability in provisioning.

The Territory Sales Manager is responsible for managing customer relationships, business development, solution selling, and market expansion in the high-tech B2B printing technology sector.

The Software Application Sales Manager will support sales in the MEA region, providing technical sales support, customer audits, and software demonstrations, while maintaining strong communication with account managers and customers.

Drive direct software sales in India by prospecting, qualifying, and closing opportunities; build pipeline, collaborate with partners and internal teams, represent the Enfocus brand, and meet/exceed sales targets.

Provide functional and technical support for Esko Interactive Applications, troubleshoot software configuration and integration issues, own support cases end-to-end, guide customers on best practices, document resolutions, and collaborate with internal teams to improve products and knowledge bases. Apply packaging and premedia workflow knowledge to resolve customer challenges and contribute to continuous improvement and training.

Lead and develop Support Engineers delivering high-quality technical support for Esko software. Manage escalations, enforce SLAs/SOPs, track KPIs, coordinate cross-functional feedback with Product and Engineering, drive continuous improvement, and ensure training and shift coverage to maximize customer satisfaction.

Lead design, development, and deployment of .NET Core WebAPI and React applications. Architect scalable, secure systems, implement CI/CD with GitHub Actions, manage SQL databases, mentor developers, enforce code quality, collaborate cross-functionally, follow Agile practices, and ensure timely delivery of high-quality software.