Jobs at Esko

The Customer Success Architect guides customers through SaaS onboarding and implementation, coordinates milestones and project scope, connects product capabilities to customer workflows, resolves concerns, and advocates for customer success. The role builds relationships with users and executive sponsors, collaborates across Customer Success, Sales, Support, Product, and R&D, and shares customer insights to improve implementation practices. US-remote with 10% travel to customer sites and events.

Business Controller responsible for budgeting, forecasting, revenue and recurring-revenue modeling, variance analysis, executive reporting, and financial decision support. The role partners with commercial and operating leaders on pricing, investments, headcount, profitability, and business cases. It also supports month-end close and revenue review while using Oracle Fusion, SQL, and Excel to analyze data and automate planning and reporting processes.

Leads Esko’s global Tier 1 Strategic Account Sales organization, owning portfolio growth, acquisition, retention, expansion, recurring revenue, profitability, forecasting, and strategic account planning. Recruits and develops global account managers, drives consultative value-based selling, builds executive customer relationships, leads complex negotiations, and coordinates Sales, Customer Success, Product, Services, Marketing, partners, and executives. Establishes account governance, commercial discipline, playbooks, and methodologies for scalable strategic-account performance.

Develops and maintains software demonstration stories, platforms, videos, interactive demos, training materials, and certification paths for Esko’s Supplier software. Partners with Product Management, Marketing, Sales Enablement, Learning and Development, PreSales, Sales, and Customer Success to support product launches, webinars, trade shows, and customer engagement. The role requires customer-facing presales or technical training experience and occasional travel.

Leads global financial compliance, internal controls, and SOX programs across Esko. Oversees AuditBoard, ensures US-GAAP and company policy compliance, optimizes financial processes, coordinates audits and risk initiatives, manages balance sheet reviews, and supports month-end close. The role requires international audit or controlling experience, strong accounting expertise, advanced Excel skills, and up to 10% global travel.

Own performance, scalability, stability, and capacity testing for enterprise Java web applications and APIs. Design realistic workload models and JMeter frameworks, analyze statistical and cross-layer performance data, diagnose JVM, database, search, and infrastructure bottlenecks, and validate improvements. Integrate performance testing into CI/CD, maintain controlled environments and test assets, document findings, and collaborate with development and infrastructure teams on prioritized recommendations.

Own quality engineering for assigned WebCenter Enterprise features through risk-based manual, exploratory, functional, regression, API, integration, and end-to-end testing. Develop and maintain SAHI automation, evaluate Playwright or Selenium, integrate tests with CI/CD, investigate failures, reduce flakiness, manage test data, report defects and release risks, and collaborate with developers and product managers. The role also supports framework improvements, quality processes, mentoring, and responsible use of AI tools.

Design, develop, test, and maintain Java/J2EE enterprise web applications. Own complex features through delivery and support, translate requirements into scalable solutions, contribute to architecture, integrate AI capabilities, use AI-assisted development tools responsibly, diagnose defects, and mentor engineers. Collaborate with product, UX, architecture, and cross-functional teams while promoting engineering quality, maintainability, and best practices.

Manages recurring software and hardware renewals across EMEA through reseller partners. Responsibilities include preparing renewal proposals, coordinating contract amendments and subscription changes, validating pricing and quotations, processing orders, tracking upcoming renewals, and maintaining accurate opportunities in Salesforce. The role collaborates with Sales, Aftercare, Finance, and Order Management to prevent contract lapses and ensure timely, accurate renewals.

The Enterprise Account Executive sells TraceGains solutions to multinational enterprise accounts with revenues exceeding $1 billion. Responsibilities include expanding named-account portfolios, building executive relationships, uncovering business needs, managing complex opportunities through discovery and contracting, negotiating commercial terms, presenting to senior audiences, and coordinating with legal, product, commercial, and delivery teams. The role is fully remote but requires regular domestic and international travel to customer sites and industry events.

Build and lead Esko’s global software channel sales program across Europe, APAC, and Latin America. Design partner tiers, agreements, economics, incentives, enablement, governance, and sales rules of engagement. Recruit and develop partners, drive indirect bookings and pipeline performance, establish reporting and operating cadence, and eventually build a distributed global channel team. The role requires extensive executive and cross-functional collaboration, global partner leadership, and travel of up to 75%.

The Systems Engineer II develops and supports automated processes, administers cloud resources, manages customer provisioning, and provides database support. Responsibilities include restoring database data, resolving bulk-upload issues, supporting migrations, backups, and recovery, building Power BI reporting solutions, and translating business needs into technical solutions. The role also offers opportunities to grow in Azure administration, infrastructure, security, compliance, and process automation while collaborating with customer-facing and nontechnical teams.

Owns global organic social media strategy and execution for Esko and TraceGains. Creates and publishes written, visual, and video content; manages editorial calendars; grows communities; supports executive thought leadership and employee advocacy; partners across teams; monitors trends; and analyzes performance to optimize social programs and support brand awareness and business growth.

Leads and builds Esko’s direct LATAM sales organization, defining regional growth strategy, prioritizing markets, managing pipeline and forecasts, coaching geographically dispersed teams, supporting strategic customer deals, recruiting talent, and expanding new and existing accounts. The role requires extensive travel across Latin America and professional fluency in English, Spanish, and Portuguese.

Own the full sales cycle for winning mid-market brand customers across Brazil, from prospecting and discovery through demonstrations, negotiation, and close. Build pipeline, manage territory quotas, develop account plans, identify expansion opportunities, maintain Salesforce forecasting and reporting, and collaborate with Sales Development, Solutions Consulting, Customer Success, and Marketing. The role requires B2B software sales experience, Portuguese and English fluency, and travel within Brazil as needed.

Own the full sales cycle for Esko’s brand software portfolio across France and Belgium. Responsibilities include prospecting, qualification, discovery, demonstrations, proposals, negotiation, closing, pipeline management, forecasting, account expansion, and territory planning. The role builds relationships with mid-market stakeholders, collaborates with sales, solutions consulting, customer success, and marketing teams, and uses Salesforce for reporting and CRM hygiene. This fully remote position requires fluency in English and French and up to 10% travel.

Partners with European business leaders to develop people strategies, support organizational change, lead talent and performance initiatives, manage complex employee relations, and oversee French Works Council consultations. The role collaborates with global HR teams, applies HR data and continuous improvement practices, advances diversity and inclusion, and aligns regional HR practices with global policies. It requires on-site presence in Ghent two days per week and fluency in English plus Dutch or French.

Leads Esko’s global marketing operations function and a team of six professionals. Owns marketing data quality, governance, enrichment, analytics, attribution, executive reporting, Salesforce and Pardot architecture, integrations, automation, segmentation, and marketing-to-sales processes. The role develops global strategy, improves data orchestration and funnel performance, manages marketing technology transformations, and translates complex data and technology issues into measurable revenue and business outcomes.

Design, develop, and maintain front-end functionality for Esko’s Cloud Viewer platform. Contribute to scalable viewer architecture, reusable UI components, and performant cloud applications using TypeScript and React. Collaborate with UX, QA, developers, and product stakeholders; participate in code reviews and Scrum ceremonies; and investigate production issues. The role also supports testing, modern build workflows, and graphics or visualization software used across Esko’s packaging applications.

Own UK/EU sales for TraceGains’ platform, generating and closing new business with medium enterprise accounts. Responsibilities include prospecting, pipeline development, executive presentations, value-based selling, contract and pricing negotiations, and participation in industry events. The role requires 5+ years of sales or relevant industry experience, CRM proficiency, English fluency, and up to 20% travel across Europe.