The Manager of Infrastructure Operations leads the IT infrastructure team, ensuring stability and security of systems, managing daily operations, and developing team capabilities to fulfill customer requests and projects.

Lead written content strategy and execution: publish authoritative buyer-focused articles, run SME interviews, ideate topics, maintain editorial calendar, optimize content for SEO and AI discoverability, and align content with sales to support revenue.

Maintain and optimize IBM i systems for hosted/remote customers: apply PTFs/patches, manage security, backup/DR planning and testing, meet SLAs, document change controls, handle customer communications/tickets, and participate in on-call and weekend maintenance.

The Senior JD Edwards Developer will support and maintain JD Edwards systems, focusing on production support, enhancements, integrations, and operational stability while collaborating with various teams.