Teams at ER Hospitality

Provides reception and administrative support by greeting visitors, answering calls, managing inquiries, coordinating boardroom bookings, handling mail, maintaining filing systems, supporting word processing, managing stationery inventory, and recording air ticket data and carbon footprints. Requires strong French and English communication skills, organization, attention to detail, customer service, and Microsoft Office proficiency.

Supports employee relations, performance management, training, recruitment, HR administration, compliance, reporting, staff welfare, facilities coordination, and employee transportation. The role advises managers on HR matters, handles grievances, maintains HR records and reports, coordinates welfare initiatives, and ensures adherence to company policies and labor legislation. Fluency in English and French is required.

Supports the Cost Controller by monitoring hotel revenues, food and beverage costs, inventory, stock movements, purchases, and reconciliations. Prepares revenue, cost, consumption, and operational reports; reviews transactions for discrepancies; assists with forecasting and budgeting; conducts stock inspections and stock-taking; and promotes cost-effective, compliant, and sustainable hotel operations.