Teams at EPOS

Manage end-to-end product listing creation and maintenance, review and moderate content for accuracy and compliance, monitor SKU health, support merchant onboarding, perform catalog audits, assist launches and bulk uploads, and drive process improvements to enhance catalog quality and operational efficiency.

Proactively prospect SME merchants via calls, email, WhatsApp, and LinkedIn to generate qualified leads for POS and payment solutions. Qualify prospects, schedule demos for Merchant Acquisition, maintain CRM records, follow up to nurture opportunities, and collaborate with Marketing while tracking industry trends.

Handle inbound enquiries via phone, WhatsApp, email and web; qualify merchant leads, educate prospects on EPOS solutions, book demos, maintain CRM records, follow up to progress pipeline, and collaborate with Marketing and Merchant Acquisition to convert opportunities.