Teams at EPOS

Build, maintain, and optimize HubSpot workflows and integrations connecting marketing, sales, and support. Automate ticket pipelines, map fields, troubleshoot webhooks/APIs, monitor automation health, document processes, and partner with teams to replace manual tasks. Pilot AI automation for workflow enhancements.

Provide operational support to the Sales team during a 6-month maternity cover: process orders and contracts, maintain CRM data, coordinate cross-functional onboarding and fulfilment, prepare reports and dashboards, monitor pipeline, support incentive and commission reporting, improve SOPs and workflows, and perform data validation and ad-hoc operational tasks.

Serve as first point of contact for potential clients, manage inquiries across channels, schedule appointments, maintain client records, identify leads, support sales development, collaborate cross-functionally, and ensure high merchant satisfaction and smooth operational support.