Jobs at Epignosis learning technologies

Lead several product engineering teams, owning delivery, team health, architecture trade-offs, hiring, performance, and organizational design. Coach tech leads into engineering managers, establish clear ownership, balance feature delivery with platform health, and partner with Product and engineering peers on shared services and suite architecture. The role requires technical depth, experience managing multiple teams in a SaaS product organization, and hybrid work from Athens or Heraklion offices.

Supports first-line helpdesk requests, troubleshooting hardware, software, and connectivity issues. Assists with employee onboarding and offboarding, device deployment, asset inventory, imaging, configuration, cabling, and equipment lifecycle management. Maintains workplace technology such as Google Meet hardware, printers, TVs, and Yodeck devices. Sets up audiovisual and hybrid conferencing equipment, coordinates event technology logistics, and contributes to IT initiatives including JumpCloud MDM deployment and equipment donation preparation.

Lead the development of Epignosis’s partner marketing function across its SaaS product portfolio. Responsibilities include creating partner strategies, enablement materials, product positioning, communications, webinars, co-marketing campaigns, event support, partner web presence, case studies, and performance measurement. The role partners closely with product marketing, partnerships, product, and sales teams to improve partner activation, engagement, and revenue growth.

Lead the architecture, deployment, monitoring, automation, and optimization of AWS cloud infrastructure. Drive Infrastructure as Code, CI/CD, observability, incident response, reliability improvements, and production troubleshooting. Participate in on-call rotations, develop internal tooling, document operational practices, and mentor junior engineers while collaborating with cross-functional Agile teams.

Designs and maintains scalable data pipelines, ETL/ELT workflows, databases, schemas, and data infrastructure. The role optimizes database performance, supports data quality and integrity, develops relational and NoSQL data models, and collaborates with engineering and AI teams on analytics and business intelligence initiatives. Responsibilities include troubleshooting, data management support, query optimization, and delivering scalable data solutions using cloud and big data technologies.

Conduct targeted outbound outreach through phone, email, and social channels to identify prospects, generate pipeline, qualify leads, and book meetings for Account Executives. Maintain accurate Salesforce records, tailor messaging, collaborate with marketing and sales, meet activity targets, and develop product and competitive knowledge. The role offers progression toward closing small-business deals and future Sales Executive or Customer Success positions.

Build, maintain, and evolve shared web and API test automation frameworks for TalentLMS. Design reusable automated test scenarios, execute tests through CI/CD pipelines, analyze failures, troubleshoot root causes, and collaborate with development and QA teams to improve coverage and reliability. Contribute to Cypress tooling, API testing, exploratory testing, and AI-augmented testing practices while helping establish consistent quality standards across product teams.

Perform outbound prospecting via phone, email, and social channels to build pipeline, qualify leads, maintain CRM records, collaborate with marketing and sales, and meet activity metrics to generate opportunities for Account Executives.