Jobs at EOS

Develop and execute Japan’s Life Cycle Solutions business plan, growing materials, services, and maintenance renewal sales through an authorized distributor. Strengthen distributor capabilities through training, sales tools, marketing, and opportunity support. Coordinate customer visits, seminars, workshops, and account plans; identify growth opportunities; manage commercial information and escalations; gather market feedback; and collaborate with regional and global teams. The role requires Japanese and English fluency, B2B technical sales experience, CRM proficiency, and regular travel within Japan.

Develop and maintain a central engineering and manufacturing data platform integrating materials, laboratory, quality, production, and process data. Build databases, data models, APIs, integrations, and software tools that enable analytics, reporting, visualization, AI applications, and digital manufacturing workflows. Collaborate with international R&D, quality, production, and software teams to translate engineering needs into reliable digital solutions and drive process digitalization.

Manages EOS polymer materials and process products from strategy through lifecycle, including customer requirements, product vision, business cases, roadmaps, pricing, implementation sub-projects, and performance monitoring. Coordinates sales, development, and other stakeholders to commercialize polymer solutions, maintain the portfolio, and support financial reporting. The role requires an engineering or business background, industrial B2B experience, fluency in German and English, and occasional domestic and international travel.

Provides technical support for EOS industrial 3D printing equipment, assisting customers and Field Service Engineers with troubleshooting, escalations, machine upgrades, service documentation, and training. The role analyzes service cases, identifies recurring issues, creates self-help resources, coordinates technician dispatch, and shares technical knowledge across the organization. Customer-site travel may be required. Experience with industrial equipment, electrical engineering technology, additive manufacturing software, industrial lasers, and motion systems is valuable.

Process domestic and international systems and accessories orders from purchase order through invoicing. Review contracts and sales documentation, coordinate shipping and export controls, manage payment terms and milestone invoices, monitor inventory, reconcile month-end records, maintain customer relationships, prepare KPI reports, and develop standard operating procedures. The role also supports special projects and requires collaboration with sales, distributors, customers, and logistics partners.

Leads strategic AI initiatives from opportunity identification through production deployment and optimization. Bridges business and technical teams, mentors project teams, scales LLM, generative AI, and agentic AI capabilities, and supports AI governance, responsible AI, data strategy, security, privacy, and compliance. The role also promotes AI literacy and adoption across business units while ensuring scalable, reliable data and AI infrastructure.

Identify and qualify sales opportunities for EOS additive manufacturing technologies through phone, email, LinkedIn, and other outreach. Research accounts, engage stakeholders, communicate product value, address objections, track activity in Salesforce, and collaborate with Area Sales Managers to build pipeline. The role includes shadowing sales managers and developing skills for progression into an Area Sales Manager position.

Generates and qualifies inbound and outbound sales opportunities for EOS additive manufacturing products through phone, email, LinkedIn, and social outreach. Researches accounts, identifies stakeholders, communicates product value, handles objections, tracks activity in Salesforce, and collaborates with Area Sales Managers to build pipeline. The role includes shadowing sales managers and developing toward an Area Sales Manager position.

Provides technical support and field service for EOS industrial 3D printing systems across Japan. Responsibilities include troubleshooting mechanical, electrical, and software issues; installation, commissioning, maintenance, and repairs; distributor enablement; escalation management; root cause analysis; customer consultation; service documentation; and continuous improvement. The role coordinates with global engineering teams, supports system uptime and customer satisfaction, and requires Japanese and English communication plus travel within Japan.

Drive business development for EOS and Additive Minds in Taiwan by identifying markets, analyzing opportunities, managing advisors, enabling customers, acquiring projects, developing partnerships, and building industry thought leadership. Collaborate with sales, engineering, and channel partners to create customer roadmaps, case studies, workshops, and scalable growth tools. The role requires additive manufacturing knowledge, technical communication skills, bilingual Taiwanese and English fluency, and approximately 10% regional and global travel.