Jobs at Enthusiast Auto Holdings, LLC

Leads weekend customer experience operations for an automotive e-commerce team. Responsibilities include escalating and resolving customer concerns, managing support queues, coaching and developing agents, conducting team huddles and one-on-ones, and driving service levels, response times, ETA communication, and customer satisfaction. The supervisor partners with sales, operations, warehouse, purchasing, and product teams to improve customer outcomes and build long-term loyalty.

Identifies, sources, validates, and commercializes private-label automotive products. The role evaluates market opportunities, communicates with suppliers, obtains pricing and samples, performs basic installation and fitment validation, coordinates complex testing, and collaborates with engineering, quality, purchasing, marketing, and e-commerce teams. The specialist owns products from concept through commercialization while maintaining project information, resolving issues, and driving multiple initiatives to completion.

Provides technical automotive sales and customer support for Nissan and Infiniti products. Advises customers on products and fitment, processes accurate orders, handles returns and exchanges, resolves issues, follows up with clients, promotes sales through social platforms, and participates in enthusiast events. Requires strong automotive knowledge, communication, problem-solving, customer service, and time-management skills, with occasional nights and rotating weekends.

Serves as the primary employee-relations resource, advising employees and managers on workplace concerns, performance, attendance, conduct, investigations, corrective actions, and HR policies. Supports onboarding, performance management, manager training, HR compliance, confidential recordkeeping, reporting, and policy updates while promoting a fair, inclusive, and engaged workplace.

Develop and support two Adobe Commerce production websites. Responsibilities include building custom modules and integrations, troubleshooting production issues, optimizing performance and security, maintaining frontend functionality, integrating ERP and third-party systems, participating in code reviews, documenting architecture, gathering requirements, coordinating deployments, and applying updates and security patches.

Design and prototype aftermarket automotive parts using 3D CAD (SolidWorks), create manufacturing drawings and BOMs with GD&T, perform prototyping/testing and 3D scanning/printing, validate quality of in-house and outsourced parts, and coordinate with suppliers, purchasing, and media for production and installation documentation.

Leads and centralizes accounts payable across multiple entities, standardizing policies, controls, workflows, and reporting. Oversees AP automation and ERP integration, invoice processing, matching, payments, vendor master data, reconciliations, close support, audits, and working capital efficiency. Builds and develops a centralized, cross-trained AP team while partnering with finance, purchasing, logistics, treasury, and business units to improve processes and reduce variances.

Maintain and merchandise Mercedes-Benz product catalog: write engaging product pages, ensure correct vehicle fitment and categorization, onboard new products and brands, support forecasting and inventory planning, and provide product support to customer-facing teams.

Lead design and development of aftermarket automotive performance products from concept to production. Create 3D models, assemblies, drawings, and BOMs in SolidWorks; perform reverse engineering and validation testing; collaborate with manufacturing, purchasing, and quality; mentor junior staff; and maintain engineering documentation and project schedules.

The Senior Accountant will provide financial information to management, ensuring accounting data integrity, aiding in close activities, and supporting audits. The role requires assisting in financial systems management and compliance with U.S. GAAP.

The Manager, Paid Search will oversee complex Paid Search campaigns, manage budgets, optimize performance on platforms like Google Ads, and report metrics. This role focuses on customer acquisition through diverse digital channels and requires strong analytical skills.

The Director of Product & Marketing will lead product strategy, merchandising, and marketing initiatives to drive revenue growth and expand market share for Texas Speed & Performance.

The Inside Sales Support Representative assists customers by managing email and live chat support, responding to social media communications, preparing quotations, and ensuring timely, best-in-class service delivery.

The Inside Sales Representative will drive sales growth through customer communication across various channels, manage orders, and ensure customer satisfaction. Car enthusiasm is mandatory, along with skills in communication and order management.

The Accounts Payable Specialist is responsible for matching inventory receipts to vendor invoices, generating payables, and resolving discrepancies through collaboration and effective communication.

The Product Specialist - Audi/Volkswagen will manage the product catalog, analyze customer feedback, provide product support, and collaborate with marketing for new product lines.

The VP of Sales will lead a team to drive sales and margin growth across EAH brands, focusing on customer experience, B2B expansion, and operational improvements. Key responsibilities include managing sales performance, developing new business strategies, and enhancing product initiatives.

The House-Brand Product Specialist will develop and manage a web catalog for in-house and third-party wheel brands, enhancing product listings, collaboration with suppliers, and supporting growth initiatives.

The Brand Manager will lead EAH's private label strategy, focusing on product sourcing, supplier negotiation, and collaboration across teams for market growth.

The Digital Marketing Manager will manage performance campaigns, oversee budgets, present metrics, drive new customer acquisition, and collaborate across teams.