Jobs at EnterpriseAlumni

Provides first-level technical and product support for enterprise B2B SaaS customers. Responsibilities include managing service desk tickets within SLAs, troubleshooting issues, coordinating escalations across Engineering, Product, Sales, and Customer Success, communicating with technical and non-technical stakeholders, supporting software configuration and training, monitoring incidents, identifying recurring trends, and contributing to support reporting and process improvements.

Lead enterprise SaaS sales growth across the US East Coast, targeting financial and professional services organizations. Responsibilities include researching and qualifying accounts, managing the full sales cycle, negotiating contracts, exceeding acquisition targets, engaging C-suite stakeholders, collaborating with Customer Success and Product teams, and representing the company at industry events. This individual contributor role requires consultative selling, commercial acumen, market knowledge, and the ability to close complex enterprise deals.

Lead enterprise SaaS sales growth across the US, focusing on financial and professional services. Responsibilities include identifying and qualifying target accounts, managing the full sales cycle, closing complex deals, exceeding acquisition targets, building C-suite relationships, collaborating on onboarding and adoption, and representing the company at industry events.

Own day-to-day technical and product support for enterprise SaaS customers. Responsibilities include triaging tickets within SLAs, resolving first-level issues, coordinating with Engineering, Product, Sales, and Customer Success, communicating status updates, monitoring incidents, identifying recurring trends, supporting customer training and configuration, and maintaining accurate support reporting across global time zones.

Own transaction processing, accounts payable, accounts receivable, bank reconciliations, multi-currency transactions, month-end support, VAT and audit preparation, and finance reporting. The role also involves improving and automating finance workflows, maintaining accounting records, managing supplier and customer queries, and supporting the Finance Director in a growing international SaaS business.

Lead enterprise SaaS sales growth across the UK and US, targeting financial and professional services organizations. Responsibilities include researching and qualifying accounts, managing the full sales cycle, negotiating complex deals, exceeding acquisition targets, developing C-suite relationships, collaborating with Customer Success and Product teams, and representing the company at industry events. This is an individual contributor role requiring consultative selling, commercial judgment, and enterprise technology sales experience.