Teams at EnterpriseAlumni

Provides first-level technical and product support for enterprise B2B SaaS customers. Responsibilities include managing service desk tickets within SLAs, troubleshooting issues, coordinating escalations across Engineering, Product, Sales, and Customer Success, communicating with technical and non-technical stakeholders, supporting software configuration and training, monitoring incidents, identifying recurring trends, and contributing to support reporting and process improvements.

Lead enterprise SaaS sales growth across the US East Coast, targeting financial and professional services organizations. Responsibilities include researching and qualifying accounts, managing the full sales cycle, negotiating contracts, exceeding acquisition targets, engaging C-suite stakeholders, collaborating with Customer Success and Product teams, and representing the company at industry events. This individual contributor role requires consultative selling, commercial acumen, market knowledge, and the ability to close complex enterprise deals.

Lead enterprise SaaS sales growth across the US, focusing on financial and professional services. Responsibilities include identifying and qualifying target accounts, managing the full sales cycle, closing complex deals, exceeding acquisition targets, building C-suite relationships, collaborating on onboarding and adoption, and representing the company at industry events.