Jobs at Entech Computer Services LLC

Manage the full accounts receivable cycle including invoicing, payment posting, collections, cash application, account reconciliation, and customer account management. Prepare recurring and project invoices, monitor aging reports, resolve billing discrepancies, maintain records in ConnectWise Manage and Sage Intacct, support month-end close and reporting, and provide customer service and backup AP support as needed.

The IT Systems Engineer supports and resolves technical service requests, manages incident resolution, and maintains customer satisfaction while administering infrastructure upgrades and monitoring systems.

Senior-level Infrastructure Engineer to act as top escalation point for complex on-prem, hybrid, and cloud environments. Design, troubleshoot, and lead migrations/upgrades across server, network, and cloud domains; drive root-cause analysis; partner with clients; and mentor engineering teams in an MSP context.

The IT Systems Engineer provides technical support and infrastructure services, ensuring incident resolution, system stability, and excellent customer communication for clients in a Managed IT Services Provider environment.

Provide Tier 1/2 reactive and proactive IT support for MSP clients: troubleshoot Windows desktops/servers, Microsoft 365/Azure, networking, VPNs, printers, backups and alerts; manage ticket queue, communicate with customers, escalate when needed.

Support Engineers provide Tier 1 and Tier 2 technical support for users, handling service requests for Windows systems, Microsoft services, and hardware issues, ensuring customer satisfaction.

Support Engineers provide technical assistance for tier 1 and tier 2 service requests, troubleshooting various hardware and software issues and managing ticket queues.

Senior-level engineer to act as top escalation for complex on-prem, hybrid, and cloud environments. Design, troubleshoot, and lead migrations/upgrades across server, network, and cloud domains. Drive root-cause analysis, partner with clients during high-impact incidents, and mentor other engineers within an MSP environment.