Teams at ENT Specialty Partners

Serve as the first point of contact for patients: check in/out, manage multi-line phones and scheduling, verify ID/insurance, collect payments, maintain accurate records and a tidy reception area, and support daily front desk operations.

Provide patient assessment, diagnosis, and treatment in an ENT clinic; develop and revise care plans; collaborate with physicians; educate patients and document confidential medical records.

Lead and supervise clinical support staff (Medical Assistants), manage scheduling, timecards, and staffing to ensure efficient patient flow. Oversee exam room readiness, inventory, EMR documentation, and compliance with HIPAA/OSHA. Support onboarding, training, performance reviews, recruitment, and coordinate with practice leadership on operational goals.