Manage routine customer cases from intake to resolution using EHR platform knowledge and CRM systems. Troubleshoot common issues, communicate updates, document solutions, escalate complex cases, and contribute to internal knowledge and process improvements to maintain service quality.

Design, develop, and maintain software solutions in a collaborative SaaS environment, ensuring quality and stability while integrating components and improving team performance.

Design and implement features across web and backend systems, ensuring quality and performance while mentoring others and improving development practices.

Support product discovery and delivery for AI-driven features by conducting market research, documenting requirements, analyzing data and customer inputs, drafting user stories, maintaining product artifacts, and participating in agile ceremonies alongside Product Owners and cross-functional teams.

Own and scale Ensora Health's social presence across LinkedIn, Facebook, Instagram, X, YouTube and emerging channels. Develop platform-native content and short-form video, grow followers, manage community engagement, coordinate with design and paid teams, run A/B tests, and report growth KPIs while maintaining calendars, brand voice, and compliance.

Define and prioritize product backlog for AI-driven healthcare features, write user stories and acceptance criteria, partner with engineering and data teams, oversee delivery, technical documentation, and resolve technical debt.

10-week, full-time summer internship contributing to coding, testing, documentation, and POC work on a SCRUM team. Fix defects, implement small features, write unit tests, participate in code reviews, assist deployments, and collaborate with QA, Product, and DevOps under senior engineer guidance.

10-week full-time summer internship to research and prototype generative AI, AI agents, RAG systems, and document analysis. Tasks include data preparation, model evaluation, testing, documentation, and delivering prototype solutions supporting mental health care technology.

10-week full-time internship to improve and maintain Ensora's customer-facing Knowledge Hub. Update and edit articles, support quality efforts across 5,200+ articles, assist with AI-enabled indexing and manual content entry, track improvements, and collaborate with Customer Education and cross-functional teams to improve Knowledge Hub CSAT and documentation workflows.

Contribute to generative AI and RAG initiatives by researching LLM techniques, building prototypes and AI agents, preparing and cleaning datasets, validating models, benchmarking performance, documenting workflows/APIs, and supporting QA for applied healthcare AI projects.

10-week, full-time summer internship contributing to coding, testing, documentation, and research on a SCRUM team. Work on defect fixes, small features, unit tests, POCs, deployments, and collaborate with QA, Product, and DevOps under senior engineer guidance.

10-week full-time summer internship building prototypes in generative AI, agents, document analysis, and RAG systems. Responsibilities include research, data preparation, model fine-tuning and evaluation, testing, documentation, and reporting to support production handoffs for healthcare AI solutions.

10-week, full-time summer internship supporting corporate social media growth. Duties include content creation and publishing, social calendar management, campaign support, performance tracking, and cross-team collaboration to grow followers and engagement across LinkedIn, Facebook, and Instagram.

10-week full-time summer internship to research and prototype Generative AI, AI agents, RAG systems, and document analysis. Tasks include data preparation, model evaluation, testing, documentation, and delivering prototypes and performance reports to support healthcare AI solutions.

Contribute to a SCRUM team by coding, testing, fixing defects, building small features and POCs, writing unit tests and documentation, participating in code reviews, and supporting deployments under senior engineer guidance.

Lead design efforts for complex product initiatives, conducting user research, mentoring designers, and ensuring accessibility in design solutions.

The Technical Operations Analyst will enhance operational processes, track metrics, administer tools, and foster continuous improvement within technology teams.

Design, develop, test, and deploy enterprise applications using .NET and C#. Collaborate with team, lead code reviews, and troubleshoot issues.

The Pricing Director shapes and advances the pricing strategy, governs frameworks, and executes pricing initiatives to drive growth and competitiveness, partnering with senior leaders across multiple functions.

The Staff Accountant will manage accounting activities, including journal entries, month-end close, reconciliations, and financial analysis, while supporting junior staff and internal audits.