Jobs at Ensemble Hospitality

Supervises hotel guest-area operations, ensuring staff coordination and exceptional guest service. Responsibilities include monitoring room availability, safety, and guest well-being; inspecting staff presentation; completing opening and closing duties; handling maintenance work orders, inventories, supply requisitions, cash banks, and closing announcements.

Leads hotel engineering and facilities operations, overseeing complex high-rise building systems, preventive maintenance, safety compliance, capital projects, vendors, budgets, and a 24/7 Engineering team. Diagnoses infrastructure issues, develops sustainable corrective solutions, plans replacements and renovations, improves energy efficiency, and ensures the property supports excellent guest and associate experiences.

Supervises hotel front office operations during assigned shifts, leads front desk staff, supports check-ins and check-outs, resolves guest concerns, coordinates with hotel departments, reviews arrivals and room assignments, assists with training and scheduling, manages cash-handling controls and shift reports, and maintains Hilton service standards.

Supervise hotel front office operations, including check-in, check-out, reservations, guest inquiries, night audits, and issue resolution. Lead front desk staff, coordinate with housekeeping and maintenance, maintain accurate records, enforce safety procedures, and ensure high-quality guest experiences. Use OPERA or similar property management systems to manage bookings and operational data while communicating professionally with guests and internal departments.

Coordinates between the kitchen and dining room to ensure accurate, high-quality food service. Inspects dishes for presentation, temperature, and plating standards; manages VIP and allergy orders; monitors kitchen systems; leads pre-service briefings; documents consistency issues; enforces service protocols; oversees plating details; assists with food running; and maintains luxury hotel grooming and service standards.

Coordinates hotel sales and administrative activities by answering calls, communicating account information, processing correspondence, proposals, and contracts, distributing documents, responding to clients, maintaining organized records, and reserving rooms, meeting spaces, and banquet facilities. Follows sustainability practices and completes additional duties as assigned by management.

Supports the Front Office Manager in overseeing hotel front-office operations and guest services. Supervises staff, manages check-in and check-out, resolves guest concerns, coordinates room assignments and VIP preparations, and collaborates with housekeeping and engineering. Conducts service and room-area inspections, maintains records, supports safety procedures, and helps uphold hotel standards and operational efficiency.

Leads the planning and execution of conferences, meetings, and special events. Manages budgets, vendor contracts, logistics, catering, audiovisual needs, guest accommodations, client communication, and event marketing. Oversees event records, coordinates teams, identifies upselling opportunities, and ensures exceptional client and guest experiences.

Performs preventive and repair maintenance throughout a hotel, including room inspections, electrical, plumbing, HVAC, wall covering, painting, furniture, television, and kitchen equipment repairs. Maintains records, follows applicable safety and building codes, supports guest satisfaction, and assists bell services during staffing shortages. Requires flexibility for weekends, holidays, alternate shifts, and physically demanding maintenance activities.

Leads all Rooms Division operations, including front office, housekeeping, reservations, and revenue coordination. Oversees guest satisfaction, room inventory, service standards, staffing, budgets, labor costs, operational metrics, and profitability. Recruits and develops department leaders, manages VIP and service recovery concerns, ensures regulatory compliance, and collaborates with hotel leadership, sales, finance, engineering, vendors, ownership, and brand representatives to deliver exceptional guest experiences and operational performance.

Overnight Security staff patrol hotel property, protect guests and assets, investigate incidents, respond to alarms, monitor the pool, and complete reports. The role also supports guest services, cleaning, preventive maintenance, equipment repairs, HVAC and electrical troubleshooting, and OSHA safety compliance. Candidates must work flexible overnight shifts, communicate effectively, stand and walk for extended periods, and maintain professional conduct. Hotel, security, incident response, de-escalation, and maintenance experience are relevant.

Performs cleaning and upkeep of guestrooms, public areas, event center, restaurant, and hotel grounds. Transports linen/supplies, empties waste, maintains furniture, fixtures, and surfaces, and performs basic room inspections and laundry tasks.

Lead Engineer supervises hotel facilities maintenance and staff, manages preventative maintenance, room renovations, HVAC, boilers, elevators, life-safety systems, and equipment. Oversees repairs, parts inventory, budgeting, vendor scheduling, and safety compliance while developing the maintenance team.

Generate group revenue by developing, acquiring, and managing corporate, incentive, association, and intermediary accounts. Cultivate client relationships, create customized group programs, represent the resort at site visits and events, collaborate with internal teams for seamless execution, maintain sales data in Delphi, negotiate contracts, and meet revenue, room night, ADR, and profitability targets.

Oversee all banquet, pool, and event operations from client consultation through execution and follow-up. Manage staffing, training, budgets, inventory, SOPs, sanitation, POS and payroll, and collaborate with F&B leadership to uphold luxury service standards and deliver exceptional guest experiences.

Performs cleaning and linen transport, strips departure rooms, maintains guest room exteriors and attendant linen closets, cleans balconies and golf carts, reports deficiencies, follows safety protocols, and provides reliable, guest-focused service. Requires weekend/holiday availability, ability to lift 50 lbs, valid driver’s license, and US work authorization.

Lead and supervise front desk agents to ensure seamless check-in/check-out, resolve guest issues, manage reservations and VIP services, train staff, oversee cash/billing, coordinate with housekeeping/maintenance, and maintain luxury brand standards and guest confidentiality.

Perform overnight housekeeping duties: clean and service guest rooms and public spaces, maintain the linen room, report maintenance and lost-and-found, secure equipment and supplies, and respond promptly to guest requests to ensure a clean, safe guest environment.

Perform preventative maintenance and repairs across guest rooms, restaurant, spa, offices and public areas. Support Engineer 2 on PM projects, HVAC/mechanical service, troubleshooting, shift coverage, logbook entries, and maintain safe work practices while working independently.

Supervise stewarding team and support the Executive Chef to maintain cleanliness, sanitation, and equipment readiness. Oversee equipment maintenance, restocking, inventory checks, staff training, and compliance with health and safety standards. Coach staff, coordinate with outlets and engineering, support sustainability and continuous improvement, and work flexible shifts.