Teams at Ensemble Hospitality

Lead Engineer supervises hotel facilities maintenance and staff, manages preventative maintenance, room renovations, HVAC, boilers, elevators, life-safety systems, and equipment. Oversees repairs, parts inventory, budgeting, vendor scheduling, and safety compliance while developing the maintenance team.

Generate group revenue by developing, acquiring, and managing corporate, incentive, association, and intermediary accounts. Cultivate client relationships, create customized group programs, represent the resort at site visits and events, collaborate with internal teams for seamless execution, maintain sales data in Delphi, negotiate contracts, and meet revenue, room night, ADR, and profitability targets.

Lead front office operations (front desk, valet/bell, retail, security) to deliver luxury guest experiences. Train, schedule and supervise staff, manage check-in/out, guest recognition and complaints, coordinate with housekeeping/engineering, analyze feedback and ensure brand standards.