Teams at enmacc

Design, build, test, document, and enhance scalable backend products and platform features in an Agile team. Collaborate with product managers and developers on requirements, APIs, schemas, architecture, cloud infrastructure, and rapid iterations. Own implementations end to end while promoting strong engineering practices, automation, standards, and new technologies.

The Engineering Manager leads a team in an agile environment to improve energy trading processes, offering technical guidance, mentorship, and overseeing project execution while maintaining stakeholder relations and ensuring quality standards.

Manage B2B SaaS customer relationships across onboarding, support, adoption, renewal, and growth. Responsibilities include account setup, customer training, support ticket triage in HubSpot, issue escalation, business reviews, risk identification, product adoption, upsell referrals, customer feedback, and documentation. The role requires strong communication, customer focus, organization, proactive problem-solving, adaptability, and fluency in English and German. Hybrid work is based in Zurich with regular travel across European energy markets.