Jobs at Enkel Backoffice Solutions Inc.

Manage Canadian payroll escalations, onboarding, Payworks setup, file reviews, compliance audits, quality assurance, and root-cause resolution. Train global payroll delivery resources, create SOPs and enablement materials, support corrective actions, and coordinate with internal teams to ensure accurate and timely client payroll processing.

Serve as the embedded Controller for 5–10 complex clients, owning accounting, reporting, budgeting, cash flow, planning, audits, tax filings, and financial decision support. Partner with founders, executives, boards, and nonprofit leaders; lead strategic finance projects, improve systems and processes, review financial quality, and manage risks. Lead and mentor bookkeepers and accountants while maintaining high client service and delivery standards.

The Assistant Controller supports client financial reporting, monthly reviews, cash flow forecasting, budgeting, audits, tax filings, technical accounting, and full-cycle accounting. The role also oversees quality standards, identifies process improvements, mentors junior accounting staff, supports client onboarding, and builds trusted client relationships. It offers progression toward a Controller position with increasing responsibility for financial leadership, client ownership, and team management.

Leads a team of bookkeepers and oversees client accounting services, including full-cycle bookkeeping, quality audits, sales tax compliance, client relationship management, escalations, team training, and process improvement. Manages a portfolio of Canadian business and nonprofit clients, ensuring accurate, timely financial reporting and regulatory compliance while identifying opportunities for additional services.

Lead client onboarding for cloud-based bookkeeping and accounting services. Set up accounting systems, customize workflows, connect integrations, migrate clients from spreadsheets, troubleshoot issues, test automation and AI tools, conduct onboarding calls, coach clients, and manage multiple projects while coordinating with Sales and Delivery teams.

Leads the Account Management and Onboarding teams for a cloud bookkeeping firm. Oversees client onboarding, bookkeeping and payroll service quality, retention, satisfaction, escalations, workflows, performance metrics, and process improvement. Partners with Sales, Delivery, and Support to improve the customer journey while providing leadership on complex financial issues and fostering client advocacy.

Designs and deploys AI agents and digital workers for finance operations, including bookkeeping, payroll, reconciliations, month-end close, and reporting. The role redesigns workflows, builds integrations across accounting platforms, and develops infrastructure for monitoring, escalation, audit trails, quality assurance, and exception handling. It also partners with leadership and operations teams to prioritize automation, drive adoption, and establish scalable, secure, production-ready AI systems.

Lead financial operations for a portfolio of clients, providing financial reviews, forecasting, budgeting, accounting oversight, audit and tax support, quality assurance, and strategic guidance. Mentor bookkeepers and senior accountants, maintain reporting and filing standards, manage client relationships, resolve escalations, and help founders, executives, and nonprofit leaders use financial data for better decisions.