Teams at Empress EMS

Handles daily administrative workflows, including outgoing mail, faxing insurance claims, retrieving and filing documents, preparing patient invoices and forms, researching patient accounts in Epic, updating Jotforms, and producing productivity reports. Maintains accurate records, meets performance targets and deadlines, supports assigned projects, and follows established procedures in a standard office environment.

Administers employee leave programs, including FMLA, ADA accommodations, disability, military, workers’ compensation, and state-specific leaves. Manages leave cases, documentation, compliance, intermittent leave tracking, benefits payments, and return-to-work processes. Coordinates accommodations, light duty, third-party administrators, payroll, and management. Supports employee relations, investigations, onboarding, personnel records, HR inquiries, and broader HR projects while maintaining compliance with employment regulations.

Administers employee leave programs, including FMLA, ADA accommodations, disability, military, workers’ compensation, and state-specific leaves. Manages eligibility reviews, documentation, tracking, compliance, vendor coordination, premium payments, and return-to-work processes. Supports accommodations, light duty, employee relations, onboarding, personnel records, HR inquiries, and HR projects while maintaining accurate reports and advising employees, managers, and leadership.