Jobs at Employer Direct Healthcare

Designs, deploys, and operates secure, scalable, highly available Azure infrastructure for healthcare applications. Builds Terraform-based infrastructure automation, maintains Azure DevOps and GitHub Actions pipelines, improves monitoring and incident response, supports cost optimization and disaster recovery, and ensures HIPAA and SOC 2 compliance. Collaborates across engineering, security, product, and compliance teams while mentoring junior engineers.

Owns and continuously improves Lantern’s Growth Marketing technology stack, including CRM, sales engagement, enrichment, and automation systems. Designs lead-management workflows, builds integrations and AI-powered automations, pilots tools, evaluates ROI, and maintains a systems roadmap. Partners with marketing leadership and Salesforce teams to translate requirements into measurable solutions. Requires hands-on Clay experience, lead-management expertise, Salesforce Flows knowledge, and the ability to communicate technical designs and recommendations to nontechnical stakeholders.

Leads and scales Lantern’s commercial enablement function for a 200-person commercial organization. Responsibilities include team building, sales onboarding and ramp, GTM readiness, certification, content governance, competitive enablement, platform ownership, AI adoption, and metrics connecting enablement investments to commercial outcomes. The role partners closely with sales, product marketing, clinical, product, HR, and commercial leadership in a high-growth B2B healthcare environment.

Own a portfolio of approximately 10 emerging-market healthcare client accounts while managing and coaching 3–4 Client Success Managers. Drive renewals, retention, revenue growth, escalations, reporting, process improvements, and cross-functional collaboration. Partner closely with the VP of Client Success on segment strategy, team development, account health, operational improvements, and standardized playbooks. The role is remote in the US and requires travel as needed.

Manage a portfolio of clients and brokers to ensure delivery and long-term value. Own execution of account plans, coordinate cross-functional deliverables, resolve service issues, drive adoption, retention, upsell, and maintain CRM data hygiene while supporting engagement marketing.

Own Lantern’s identity control plane as its technical authority, including lifecycle automation, access management, Entra ID federation, privileged access, secrets, non-human identities, and identity-as-code. Design and verify Conditional Access, phishing-resistant MFA, RBAC/ABAC, Zero Trust, and JIT controls for PHI-facing systems. Partner with Cloud, Service Delivery, HR, and GRC teams while maintaining separation of duties. Build automated workflows, governance standards, runbooks, and structural fixes in a regulated healthcare environment.

Leads the Product Engineering organization across multiple pods, owning predictable feature delivery and software quality. Establishes new pod structures and iterative development practices, partners with Product and business stakeholders, maintains hands-on technical expertise, and coaches engineering managers and senior engineers. The role drives architecture, testing, CI/CD, hiring, performance management, delivery reporting, and adoption of AI-assisted software development tools.

Lead commercial planning and compensation for the Commercial organization: own annual planning, OKRs, coverage and capacity models, compensation design and administration, quotas, commission accuracy, long-term planning models, and executive/Board reporting. Partner with Commercial leadership, Finance, Field Operations, and cross-functional teams to translate growth strategy into operating plans and ensure timely, accurate commission payouts.

Design and implement scalable data pipelines, support data ingestion and quality, collaborate on data models, and maintain data exports, contributing to technology improvements.

The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.

Embed with Commercial teams to run discovery and root-cause analysis, design and build end-to-end AI automation solutions, deploy and drive adoption, enable AI fluency across teams through best practices and an AI Hub, run hackathons, collaborate with GTM Systems engineering, and maintain a prioritized Commercial AI roadmap.