Jobs at Employer Direct Healthcare

Embed with Commercial teams to run discovery and root-cause analysis, design and build end-to-end AI automation solutions, deploy and drive adoption, enable AI fluency across teams through best practices and an AI Hub, run hackathons, collaborate with GTM Systems engineering, and maintain a prioritized Commercial AI roadmap.

Support outbound Care Advocate operations by collecting, compiling, and validating CRM and contact-center data; building dashboards and recurring reports; analyzing performance and trends; delivering insights to leadership; maintaining reporting infrastructure, tracking tools, and documentation; and supporting ad hoc analyses and cross-functional data requests.

Own day-to-day administration of Highspot and Gong, build enablement reporting and dashboards, run onboarding logistics for commercial hires, track metrics linking enablement activity to commercial outcomes, and improve content governance and platform adoption.

Lead end-to-end planning and execution of 200+ open enrollment benefit fairs annually and internal events, managing logistics, vendors, staffing, budgets, reporting, and cross-functional coordination. Build scalable systems, improve processes, support annual client conference, and develop creative activations to elevate member experience.

The Data Operations Sr. Manager leads data operations by managing daily workflows, improving data quality, and collaborating with teams to deliver data solutions. Responsibilities include troubleshooting issues, automating processes, and coaching the operations team while ensuring compliance with healthcare data standards.

Handle provider and claims support inquiries, investigate and resolve billing issues, maintain documentation, audit bill payments, analyze trends, participate in provider advocacy, and design/deliver training to revenue cycle and network experience teams.

Support Client Success Emerging Markets by managing renewals, coordinating multi-stakeholder projects, maintaining Salesforce data integrity, producing renewal analyses, and resolving complex client escalations to drive retention and alignment across teams.

The Staff Accountant supports daily accounting operations, ensuring financial record accuracy, participating in month-end close, and reconciliations while collaborating with teams.

The HRBP will align business goals with employees, support employee engagement, manage performance issues, and implement talent initiatives while ensuring compliance and data-driven insights.

As a Provider Success Manager, you'll manage provider relationships, drive satisfaction, optimize performance, and collaborate cross-functionally to enhance services and support providers effectively.

Manage a portfolio of clients and brokers to ensure delivery and long-term value. Own execution of account plans, coordinate cross-functional deliverables, resolve service issues, drive adoption, retention, upsell, and maintain CRM data hygiene while supporting engagement marketing.

The Implementation Manager oversees client implementations, develops project plans, coordinates with stakeholders, ensures successful launches, and maintains communication during projects.

The Senior Cloud Platform Engineer will develop and maintain an Azure cloud infrastructure, ensuring scalability, automation, and regulatory compliance while collaborating with cross-functional teams to deliver enterprise-grade platforms and mentor junior engineers.

Partner directly with the CEO to drive strategic, cross-functional initiatives: prepare board and investor materials, conduct analysis and diligence, build models and narratives, protect the CEO's time, and independently lead high-priority projects through launch and handoff while coordinating with product, commercial, finance, and operations.

As a Senior Site Reliability Engineer, you will ensure the reliability and performance of our Azure-based healthcare platform, implementing SRE practices, driving incident management, and automating operational tasks.

The Analytics Engineer builds and maintains data models for analytics, ensuring data quality and enabling self-service insights for analysts across the organization.

Embedded technical lead for Finance systems: design, build, and maintain integrations (NetSuite, ADP, Databricks), deploy AI-assisted finance automations, manage contractors, ensure HIPAA-compliant data handling, run high-priority technical projects (reporting migration, PO system, client portal), and maintain a prioritized engineering backlog.

The Senior Data Engineer will design and implement scalable data pipelines, ensure data quality, collaborate on data models, and support business needs using cloud platforms and integration tools.

The Data Engineer II will design and implement scalable data pipelines, collaborate with stakeholders, ensure data quality, and support analytics by utilizing cloud platforms and big data technologies.

Design and implement scalable data pipelines, support data ingestion and quality, collaborate on data models, and maintain data exports, contributing to technology improvements.