Jobs at Employer Direct Healthcare

The Senior Data Engineer will design and implement scalable data pipelines, ensure data quality, collaborate on data models, and support business needs using cloud platforms and integration tools.

The Data Engineer II will design and implement scalable data pipelines, collaborate with stakeholders, ensure data quality, and support analytics by utilizing cloud platforms and big data technologies.

As a Principal Engineer, you'll lead the technical direction for member platforms, architect scalable solutions, and mentor engineers in a collaborative team environment.

Design and implement scalable data pipelines, support data ingestion and quality, collaborate on data models, and maintain data exports, contributing to technology improvements.

Lead the technical direction and architecture of member-facing platforms, including web, mobile, and AI-driven solutions, while mentoring engineers and ensuring high-quality user experiences.

Build end-to-end conversion and funnel measurement for mid/lower funnel, create dashboards and attribution frameworks, analyze drop-offs and agent performance, generate actionable insights for operations, document methods, and automate reporting using AI tools.

Lead engagement analytics to measure and improve member funnel conversion. Own reporting infrastructure, drive ad hoc and cohort analyses, define funnel methodology, ensure data QA, apply automation and AI-assisted tools, and partner with Member Services and Operations while managing and mentoring analysts.

Manage intake, prioritization, and execution of change requests across Salesforce and CareHub. Maintain accurate provider, facility, and contract records, prevent backlogs, support Provider Success Managers, collaborate with cross-functional teams, and identify process improvement opportunities.

The Senior GRC Engineer will develop compliance infrastructure, automate evidence collection, oversee AI governance, and ensure healthcare compliance, primarily through coding and integration.

The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.

Outbound-focused senior SDR responsible for prospecting HR and benefits leaders via calls, email, LinkedIn and video to generate pipeline and set qualified meetings. Partner with marketing and AEs to refine messaging, keep Salesforce updated, iterate on outreach, and stay current on benefits and specialty care trends to drive quota attainment and high-quality conversations.

Support outbound Care Advocate operations by collecting, compiling, and validating CRM and contact-center data; building dashboards and recurring reports; analyzing performance and trends; delivering insights to leadership; maintaining reporting infrastructure, tracking tools, and documentation; and supporting ad hoc analyses and cross-functional data requests.

Own day-to-day administration of Highspot and Gong, build enablement reporting and dashboards, run onboarding logistics for commercial hires, track metrics linking enablement activity to commercial outcomes, and improve content governance and platform adoption.

Lead Lantern's AI engineering function: set strategy and roadmap, build and scale an ML/LLM engineering team, drive rapid prototyping to production, establish MLOps and Azure-based infrastructure, ensure regulatory compliance and measurable business impact.

The Data Operations Sr. Manager leads data operations by managing daily workflows, improving data quality, and collaborating with teams to deliver data solutions. Responsibilities include troubleshooting issues, automating processes, and coaching the operations team while ensuring compliance with healthcare data standards.

Support Client Success Emerging Markets by managing renewals, coordinating multi-stakeholder projects, maintaining Salesforce data integrity, producing renewal analyses, and resolving complex client escalations to drive retention and alignment across teams.

Handle provider and claims support inquiries, investigate and resolve billing issues, maintain documentation, audit bill payments, analyze trends, participate in provider advocacy, and design/deliver training to revenue cycle and network experience teams.

The Staff Accountant supports daily accounting operations, ensuring financial record accuracy, participating in month-end close, and reconciliations while collaborating with teams.

The HRBP will align business goals with employees, support employee engagement, manage performance issues, and implement talent initiatives while ensuring compliance and data-driven insights.

As a Provider Success Manager, you'll manage provider relationships, drive satisfaction, optimize performance, and collaborate cross-functionally to enhance services and support providers effectively.