Jobs at Emco Corporation

Fournir un service client exceptionnel au comptoir et par téléphone : traiter commandes, préparer soumissions, offrir soutien technique, résoudre problèmes, entretenir et développer les relations clients, et soutenir l'équipe des ventes externes.

Rotational trainee program exposing candidates to warehouse operations, customer service, procurement, account management, sales development, and leadership. Four phased program builds operational, sales, and leadership skills through hands-on experience, mentorship, and training to prepare participants for long-term roles within the business.

Handle daily invoicing and shipping paperwork, reconcile cash transactions and prepare bank deposits, manage vendor payables, answer customer calls and book appointments, file packing slips and reports, support Profit Centre activities, follow safety rules, and perform other tasks as requested by the Showroom Manager.

Manage customer inquiries, prepare accurate quotes from specifications/drawings, negotiate pricing and delivery, coordinate purchase orders, expedite orders, resolve vendor/customer issues, manage drawing revisions and change orders, and hand over complete project packages to Production while supporting profit centre operations and credit monitoring.

Provide bilingual (French/English) first-line IT support across Canada: remote provisioning, troubleshooting and resolving hardware, software, mobile and network issues; manage Microsoft 365/Azure AD/Exchange; follow incident management processes and deliver high-quality customer service.

Provide exceptional customer service at parts counter, process orders (pricing, substitutions), prepare quotes, offer technical support, build and maintain customer relationships, monitor satisfaction, resolve issues, and support outside sales team.

Develop and maintain customer relationships, visit job sites and offices, prospect new accounts, manage the sales process, process orders/quotes, resolve customer issues, and execute strategies to grow profitable market share while supporting Profit Centre activities.

Serve customers primarily via phone and email to process orders, convert quotes to sales, manage key accounts, prospect new customers, support outside/counter teams, resolve issues, and meet sales and gross profit targets.

Provide in-office credit support and office administration: handle incoming calls and mail, set up and maintain customer accounts and files, process deposits and payments (Versapay), release orders on credit holds, pull credit reports, investigate short payments, manage filing/scanning, and support special projects for the Regional Credit Manager.

Prepare, pack and ship customer orders; receive, count and store supplier and returned products; load/unload trucks; move products using forklifts and pallet jacks; follow health and safety rules; use order-processing software and provide excellent customer service.

Rotational trainee program covering warehouse operations, shipping/receiving, customer service, procurement, supplier and account management, sales development, and leadership. Progress through four phases to gain cross-functional skills in fulfillment, demand forecasting, vendor relations, business development, and team leadership.

The Strategic Development Program is a rotational role for motivated individuals to learn all aspects of the business, developing into high-performing leaders through hands-on experience in logistics, operations, and account management.

Lead all business operations of a Profit Centre to grow sales and sustain profitability. Recruit, train, coach and manage the team; set sales goals; analyze financial reports; optimize sales, margins, productivity, assets and expenses; manage purchasing, inventory control, marketing plans, customer service standards, safety, and Profit Centre assets.

4-year Management Development Program for new graduates rotating through warehouse/customer service, procurement, account management, sales, and leadership. Trainees gain product, operational, and sales experience, build a sales territory, receive mentoring, and transition into management roles across Canadian profit centers. Relocation possible; training and relocation assistance provided.

Rotational management trainee program for new graduates spanning 3.5–4 years across warehouse, customer service, procurement, sales, account management, and leadership. Trainees receive mentoring, on-the-job training, and relocation support, build customer relationships, manage projects and inventory, develop sales territories, and prepare to assume manager roles at Canadian profit centers.

New graduate Management Development Program rotating through warehouse, customer service, procurement, account management, sales, and leadership phases over 3.5–4 years to prepare for a profit-center manager role. Includes mentoring, on-the-job training, relocation possibilities, and a focus on customer relationships, sales growth, and operational leadership.

Prepare, pack and ship customer orders; receive, count, inspect and store incoming and returned goods; load/unload trucks and operate forklifts; complete shipping and receiving documentation, report damages or stock discrepancies, maintain warehouse cleanliness and safety, and assist colleagues and counter service as needed.

The role involves managing documents, invoicing, customer service, bank operations, account reconciliation, and supporting the profit center team.

As a Showroom Advisor, you will assist clients with product selection, achieve sales targets, build strong relationships with designers and builders, and provide exceptional customer service.

As a Strategic Development Program Trainee, you will undergo a 5-phased program covering logistics, operations, project management, and account management to learn all aspects of the business.