Teams at Elsevier

Provide systems engineering support for enterprise products: diagnose and recover system issues, configure and troubleshoot across Linux/UNIX/Windows and storage, create automation scripts, support change management, collaborate with development and support teams, refine monitoring/reporting, and document/close system changes and requests.

Owned enterprise accounts and drove growth within Retail Pharmacy, HealthIT, and Insurance organizations. Led complex B2B sales cycles, engaged C-level stakeholders, forecasted pipeline, coordinated cross-functional teams, and promoted value-based solutions. Required travel ~40%.

Manage a portfolio of industrial and manufacturing engineering journals, develop growth strategy, build partnerships with editors and societies, oversee editorial and publishing operations, and meet content, citation, and satisfaction objectives.