Teams at Elekta

Leads customer implementation projects from planning through completion and handover to Service. Manages schedules, budgets, forecasts, risks, resources, documentation, site readiness, installations, and financial performance. Serves as the primary customer contact while coordinating internal teams, distributors, architects, engineers, construction partners, and external suppliers. The role also supports tenders, proposals, revenue recognition, process improvement, compliance, and stakeholder communications, with travel to domestic and international customer sites required up to 60%.

Provides clinical application training, support, and consulting for oncology professionals using Elekta software and hardware. Delivers remote, onsite, and classroom education; develops follow-up training plans; supports escalated service cases; manages customer relationships; evaluates training effectiveness; and communicates customer needs to product and project teams. Supports sales and marketing activities at industry events and serves as a liaison between customers and product development. Requires extensive travel, including international travel.

Drive recurring revenue and customer success across the installed base by identifying and closing service, upgrade, renewal, and lifecycle opportunities. Develop strategic lifecycle sales plans, analyze installed base data, collaborate with account teams, support tenders and negotiations, build customer relationships, and represent Elekta at industry events while ensuring regulatory compliance.