Jobs at Elastic

Support cloud billing and invoicing operations including reconciliations, dispute resolution, credit card processing, return authorizations, and light collections. Manage case queue, generate reports, collaborate with Support, Legal, OrderOps and Engineering, and drive process improvements and root-cause analysis.

The Enterprise Account Executive will drive demand for Elastic solutions in new Enterprise accounts, manage the sales cycle, and build relationships with customers.

Lead and grow a regional SaaS sales organization (General Business segment) by acquiring new customers, meeting quotas, supporting and scaling Account Executives, fostering partner and open-source relationships, and partnering across leadership to ensure a seamless customer experience.

Lead and grow a regional SaaS sales organization by acquiring new customers, achieving quotas, mentoring account executives, supporting deal closure, partnering cross-functionally, and building relationships with partners and the open source community.

Hunt and close net-new commercial accounts across a defined territory. Build territory plans for ~100–150 whitespace accounts, prospect strategically, qualify opportunities, negotiate deals, forecast performance, and collaborate with cross-functional teams to position Elastic’s Search, Observability, and Security products.

Lead and grow revenue within the General Business segment by hiring/coaching Account Executives, driving new customer acquisition, meeting quotas, supporting deal creation and closure, partnering cross-functionally, and fostering team and partner/open-source community relationships.

Owner of net-new account acquisition for a defined whitespace territory (~100–150 accounts). Build and execute strategic prospecting plans, qualify opportunities, negotiate pricing/contracts, collaborate cross-functionally (SDR, marketing, partners, product, customer service), and accurately forecast territory performance to close deals and grow Elastic product adoption.

Hunt and build net-new business across a defined territory of ~100–150 whitespace accounts. Create and execute strategic prospecting plans, qualify opportunities, negotiate contracts, forecast territory performance, and collaborate with cross-functional teams to position Elastic products (Search, Observability, Security) and close deals.

Owner of a defined mid-market territory responsible for building pipeline, qualifying opportunities with frameworks like MEDDPICC, delivering tailored demos and value stories, negotiating multi-year consumption contracts, maintaining accurate forecasts, and partnering with cross-functional teams to close complex SaaS deals.

Lead vision and roadmap for Infrastructure Observability within Elastic Observability. Identify end-to-end gaps, prioritize and deliver features with engineering and UX, coordinate go-to-market and sales enablement, and track user engagement and feedback to evolve the product.

The Principal Product Manager will drive the vision for Infrastructure Observability, identify user experience gaps, collaborate across teams, and track user engagement to enhance the product.

Lead vision and roadmap for Infrastructure Observability within Elastic Observability. Identify end-to-end gaps, collaborate with engineering, UX, sales and marketing, track user feedback, and drive feature delivery and adoption.

Lead vision, strategy, and execution for Elastic Agent Builder. Define roadmap, work with customers, sales, engineering, data science, and design to build context engineering, benchmarking, and UX for AI agents. Evangelize capabilities and partner with cloud providers and developer community.

Lead vision, strategy, and execution for an Agent Builder product enabling enterprise AI agents. Engage customers and partners, define roadmap, benchmark agent capabilities, collaborate with engineering, data science, and design, and evangelize the product to developers and hyperscalers.

Lead vision, strategy, and execution for Elastic Agent Builder to enable enterprises to build, manage, and scale context for AI agents. Partner with customers, sales, engineering, data science, design, and hyperscaler partners to define roadmap, benchmarking, UX, and evangelism for retrieval, relevance, and context-engineering capabilities.

Lead vision, strategy, and execution for Elastic Agent Builder to enable enterprises to build, manage, and scale context for AI agents. Engage customers and partners, define roadmap, partner with engineering and data science on benchmarking, design UX for context, and evangelize solutions to developer and cloud ecosystems.

Lead vision, strategy, and execution for Elastic Agent Builder to enable enterprise AI agents. Partner with customers, sales, engineering, data science, and hyperscalers to define context engineering, benchmarking, UX, and go-to-market. Evangelize product via content and open source while aligning roadmaps and building retrieval/relevance capabilities for agentic workflows.

Lead vision, strategy, and execution for Elastic Agent Builder to enable enterprises to build, manage, and scale context for AI agents. Work with customers, sales, engineering, data science, design, and hyperscaler partners to define roadmap, benchmark agent capabilities, and evangelize solutions to developers and leadership.

Lead a small legal team negotiating and structuring commercial technology contracts (SaaS, cloud, channel, procurement, NDAs, RFPs, services) across India and APJ. Provide regional support for compliance, employment, litigation, and investigations; collaborate with global legal and business stakeholders; improve legal workflows and adopt AI/automation opportunities; support ad hoc APJ and global legal projects.

Lead the evolution of core search and indexing capabilities at Elastic. Research, define, and drive innovations in search infrastructure including Lucene, while collaborating with product teams and mentoring engineers.