Teams at EF Education First

Own the year-round homestay operation, recruiting and supporting hosts, planning accommodation capacity, screening homes, and placing international students safely. Manage safeguarding, student and host concerns, emergency moves, complaints, records, budgets, and quality improvements. Build local community relationships, coordinate with internal teams, and lead the busy summer operation while ensuring a welcoming, reliable student experience.

Leads global academic quality, teacher learning and development, quality assurance, performance improvement, digital learning solutions, and academic transformation. Uses operational and learner data to improve teaching standards and teacher lifecycle processes. Partners cross-functionally with Product, Operations, Technology, and Recruitment while leading the academic team and establishing scalable systems, accountability, and continuous improvement.

Supports faculty with course delivery, grading, assignment development, course management, review sessions, and student assistance. Maintains strict confidentiality and academic integrity while managing compressed timelines and multiple course sections. Requires graduate-level education or equivalent experience, subject-matter proficiency, strong communication and multitasking skills, flexible scheduling, Office suite proficiency, and availability to attend classes in Boston when required.