The Continuous Improvement Lead Consultant will support strategic clients, manage continuous improvement initiatives on Genesys Cloud, and provide detailed analysis to enhance customer experience.

The Sr. Network Consultant/Engineer designs, implements, and supports complex networking solutions, providing consulting to clients and collaborating with project managers.

The Sr. Genesys Engineer is responsible for designing, implementing, and supporting Genesys technologies, acting as the lead engineer for projects and providing post-implementation support.

The Sr. Genesys Engineer is responsible for designing, configuring, and supporting Genesys technologies and leading projects within the Customer Care Services team.

The Sr. Genesys Engineer leads the implementation and support of Genesys technologies, focusing on design, configuration, and client service in VoIP environments.

EDCi offers internship and co-op positions providing hands-on experience in IT roles with mentorship and opportunities for growth.

The Software Developer designs, develops, and supports software solutions, collaborates with clients, conducts peer reviews, and participates in quality assurance testing.

The Sr. Software Developer leads an Agile team in all phases of the software development lifecycle, working on both new and existing software integrations while mentoring other developers and collaborating with clients and stakeholders.