Lead design and development of an enterprise-grade AI chatbot platform leveraging .NET, Microsoft Semantic Kernel, and RESTful APIs. Mentor developers and produce comprehensive technical documentation.

The Sr. Network Consultant/Engineer designs, implements, and supports complex networking solutions, providing consulting to clients and collaborating with project managers.

The Continuous Improvement Lead Consultant will support strategic clients, manage continuous improvement initiatives on Genesys Cloud, and provide detailed analysis to enhance customer experience.

The Sr. Genesys Engineer is responsible for designing, implementing, and supporting Genesys technologies, acting as the lead engineer for projects and providing post-implementation support.

The Sr. Genesys Engineer is responsible for designing, configuring, and supporting Genesys technologies and leading projects within the Customer Care Services team.

The Sr. Genesys Engineer leads the implementation and support of Genesys technologies, focusing on design, configuration, and client service in VoIP environments.