Teams at Ed Morse Auto Group

Handles incoming sales calls and internet leads, maintains accurate customer records, supports online customers, answers questions, provides product information, establishes rapport, and schedules appointments. The role requires strong communication, customer service, sales, organizational, follow-up, computer, and phone-based communication skills, along with professionalism and the ability to work independently and as part of a team.

Answer inbound service inquiries, make outbound follow-up calls, respond to emails and chats, confirm or reschedule appointments, maintain CRM records, and help drive dealership traffic. The role requires professional customer communication, dependable attendance, goal orientation, computer skills, and availability for 40 hours weekly with rotating Saturdays. Call-center, automotive, and bilingual English-Spanish experience are preferred.

Manage full-cycle recruitment for corporate and dealership positions, including sourcing, screening, interviews, offers, pre-employment processes, and candidate communication. Partner with hiring managers and location leaders, manage recruiting vendors and job boards, support career fairs and employer branding, and administer daily iCIMS ATS requests. Maintain accurate recruiting data, build talent pools, ensure compliance, and support employee engagement and retention initiatives.