Search the 6 jobs at ECP

The Enterprise Customer Success Manager will build and maintain relationships with top clients in the senior living sector, ensuring satisfaction and growth. Responsibilities include managing client experiences post-implementation, driving retention and expansion, monitoring account health, conducting QBRs, and advocating for clients' needs internally. The role requires a strong communicator and relationship builder with a focus on delivering measurable value to customers.

The Customer Success Specialist will create and implement programs to enhance customer engagement and satisfaction, maintain customer success tools, analyze feedback and trends, collaborate with various teams, develop training materials, and monitor program performance to drive continuous improvement in customer experience.

The Lead Data Analyst/Scientist will analyze large datasets, create visualizations and reports, develop predictive models, and derive actionable insights to enhance operations for senior living communities. The role involves collaborating with teams to understand data needs and staying updated on data science advancements.

The Lead Software Engineer will develop applications using NextJS, ReactJS, and NodeJS while mentoring and leading a team. Responsibilities include enhancing the product, improving processes, troubleshooting technical issues, and engaging in team collaboration.

The Sales Development Representative will identify potential leads through outreach to assisted living communities and long-term care pharmacies, qualify leads, and assist in software demos. They will also represent the company at trade shows and collaborate with senior sales members to explore new business opportunities, utilizing HubSpot CRM for activity tracking.

You will lead the migration of Xamarin applications to .NET MAUI, develop and maintain mobile applications for iOS and Android, optimize code for performance, and collaborate with cross-functional teams to address compatibility issues and enhance product offerings.