Jobs at ECP

Lead strategic relationship-building with senior living investors, operators, and technology partners. Grow capital partnerships, expand the integration partner marketplace, and plan industry events to drive customer acquisition, partner value, and market presence.

Build and migrate clinical workflows from ColdFusion and AngularJS to a Node, React, and TypeScript platform on AWS. Own clinical domains end to end, including data modeling, automated testing, production deployment, and on-call support. Collaborate closely with product, apply AI-assisted development responsibly, improve query performance in a tenant-based SQL Server architecture, and deliver new capabilities for caregivers in a regulated healthcare-related environment.

Build and operate developer experience and platform foundations across ephemeral environments, CI/CD, AWS infrastructure, infrastructure-as-code, feature flags, security scanning, observability, and AI-assisted development tooling. Create golden paths, improve build and test speed, consolidate pipelines, support multi-tenant HIPAA requirements, and carry pager responsibility for infrastructure used by engineering teams.

Lead end-to-end Billing and Payments implementations: gather requirements, configure solutions, manage accounting integrations, resolve billing risks, drive customer adoption, provide product feedback, and maintain implementation documentation and CRM records.

Manage customer relationships to maximize adoption, retention, and lifetime value of ECP SaaS products. Proactively engage customers, diagnose adoption friction, coordinate cross-functional solutions, handle escalations and billing questions, develop playbooks and success plans, collect customer feedback, and drive outcomes through outreach campaigns and data-driven insights.

Serve as a strategic technical advisor in the sales process: lead customized demos, translate operational challenges into solutions, complete RFPs/RFIs/security questionnaires, build demo environments, and partner with Sales and Product to scale Solutions Engineering and improve win rates.