ECMC Group
Jobs at ECMC Group
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Recently posted jobs
Edtech • Other
Handle inbound and outbound calls to borrowers with defaulted student loans, educate them on default resolution options, document actions, meet call quality and performance targets, perform follow-up including skip tracing, comply with FFEL regulations, and escalate issues to supervisors as needed.
Edtech • Other
Lead and oversee claims adjudication and payment operations, ensure compliance with regulations, manage staff performance and training, streamline processes, support audits and system conversions, and manage special projects to improve efficiency and accuracy.
Edtech • Other
Reviews claims and discharge documents, processes discharge requests, conducts audits, and assists in training new staff while maintaining quality assurance standards.
Edtech • Other
Process bankruptcy documentation for Department of Education loans, suspend collections during proceedings, file Proofs of Claim, research accounts via PACER and trustee sites, determine discharge/refund eligibility, reconcile balances, respond to inquiries, and maintain accurate account documentation and regulatory knowledge.
Edtech • Other
Process and manage bankruptcy-related student loan accounts: review court documents, suspend collections, file proofs of claim, research via PACER, reconcile balances, handle refunds, respond to stakeholders, and maintain regulatory and policy knowledge.
