ECMC Group
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Recently posted jobs
Edtech • Other
This role manages the Account Resolution team, focusing on borrower engagement, performance management, compliance adherence, and operational oversight to enhance default resolution and portfolio performance.
Edtech • Other
Handle inbound and outbound calls to borrowers with defaulted student loans, educate them on default resolution options, document actions, meet call quality and performance targets, perform follow-up including skip tracing, comply with FFEL regulations, and escalate issues to supervisors as needed.
Edtech • Other
The Total Rewards Specialist processes payroll and administers employee benefits, ensures accuracy, resolves discrepancies, and supports system improvements.
Edtech • Other
Reviews claims and discharge documents, processes discharge requests, conducts audits, and assists in training new staff while maintaining quality assurance standards.
